Eman Fikry, customer service officer

Eman Fikry

customer service officer

ALSALAM INTERNATIONAL HOSPITAL

Lieu
Koweït - Al Koweït
Éducation
Diplôme, English
Expérience
19 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 3 Mois

customer service officer à ALSALAM INTERNATIONAL HOSPITAL
  • Koweït - Al Koweït
  • Je travaille ici depuis mai 2010

My responsibility is to carry on all the tasks of arranging patient appointments, preparing there medical files, operations arrangements and medical reports.
As a customer service representative my basic role is to ensure a high standard of customer service which should exceed the customers expectations, and handle all patient's complaints.

purser flight attendant à yemen airways
  • Yémen
  • mai 2004 à juillet 2009

As a flight attendant my basic job was to ensure the safety and security of passengers, and as team work we help each other to achieve career goals, while providing out standing customer service.
As a purser flight attendant my responsibility was to have the overall responsibility to the aircraft commander for the conduct, co-ordination and performance of the cabin operations and safety duties in addition to oversee the work of the other attendants aboard the aircraft, while performing most of the same duties.

Éducation

Diplôme, English
  • à faculy of arts, English department
  • mai 2003

Specialties & Skills

Client Co ordination
General Office Duties
Team Management
Customer Service
Public Relations
Creative Skills
Microsoft Office software & the Internet
 Skill to communicate, delegate, and motivate discipline within the team.
 Talented and multi-skilled individual with many superior attributes.
 Excellent communications, presentations and negotiation skills.
 Good leadership and management skills.

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen

Adhésions

egyptian scout organization
  • leading scout
  • June 2002

Formation et Diplômes

icdl certificate (Certificat)
Date de la formation:
August 2009
Valide jusqu'à:
November 2009

Loisirs

  • travelling, swimming and play music