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Eman Ghandour, Operations & Administrative Coordinator

Eman Ghandour

Operations & Administrative Coordinator·Stars College

Lebanon

Higher diploma, RADIO & TV

Work experience

Total years of experience: 10 years, 4 months

Operations & Administrative Coordinator

June 2025 - Present

Stars College

Beirut, Lebanon

June 2025 - Present

Streamline daily facility operations by scheduling preventative maintenance and directly supervising
•
external vendors and internal cleaning staff.
Implement and audit rigorous health, safety, and sanitation compliance protocols across the entire
campus.
Oversee campus security protocols, access control coordination, and emergency readiness.
Act as the primary operational liaison between institutional staff, facility vendors, and executive
management.
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Legal Administrative Assistant

January 2024 - January 2024

Private Law Firm

Beirut, Lebanon

January 2024 - January 2024

Delivered high-level administrative support to senior counsel, managing high-volume scheduling, legal
•
Company industry:
Law Firm
Job role:
Administration

Quality Control Assistant

January 2011 - January 2013

— Nabih Berri Government Hospital Project

Nabatiye et Tahta, Lebanon

January 2011 - January 2013

Audited environmental sanitation procedures and clinical waste disposal protocols within the hospital to
ensure absolute compliance with medical health standards.
Inspected incoming facility materials, documented quality deviations, and reported non-compliance risks to
senior management.
Analyzed operational data to drive continuous improvement initiatives for workplace safety and sanitation
standards.
Company industry:
Safety & Environment
Job role:
Quality Control

Public Relations Special

January 2009 - November 2011

Saudi Arabia ’Swiss Dental Consultancy

Khobar, Saudi Arabia

January 2009 - November 2011

+ Develop PR strategies and campaigns.
+ Collaborate with marketing and other departments to ensure
consistent communication across all channels
+ Manage media relations and requests
+ Plan and supervise events, fairs, conferences tc.
+ Support the implementation of promotional plans
+ Lead survey initiatives and analyze public opinion
+ Writing speeches and presentations for company representatives
+ Crafted compeling press releases, newsletters, and social media
content to engage target audiences.
Company industry:
Medical Clinic
Job role:
Management

Receptionist, Secretary & PR Coordinator

January 2009 - January 2011

Swiss Dental Consultancy

Khobar, Saudi Arabia

January 2009 - January 2011

Managed front-desk operations, optimizing patient intake, greeting VIP clients, and orchestrating complex
appointment schedules.
Executed public relations and media strategies in alignment with marketing teams to elevate brand
visibility.
Coordinated logistics, public relations, and presentation materials for high-profile industry events, fairs,
and conferences.
Company industry:
Medical Clinic

Assistant Manager of Business Development

April 2004 - November 2008

Saad Hospital

Khobar, Saudi Arabia

April 2004 - November 2008

+ Foster and maintain relationships with clients and partners.
+ Work closely with technical and marketing teams to develop.
strategies that align with company objectives
+ Analyze market trends and competitor activity to improve business
strategies.
+ Analyzed market trends and competitor activities to inform strategic
planning and decision-making processes.
Company industry:
Other Healthcare Services
Job role:
Sales

Housekeeping Assistant Manager

November 2003 - May 2008

Saad Specialist Hospital, Environmental Services Division

Khobar, Saudi Arabia

November 2003 - May 2008

• Supervised housekeeping staff and daily cleaning operations across hospital facilities, ensuring hygiene
and safety standards were consistently met.
• Coordinated with vendors and other departments to maintain facility readiness and compliance.
Company industry:
Medical Hospital
Job role:
Other

Housekeeping Assistant Manager

November 2003 - May 2008

Saad Specialist Hospital, Environmental Services Division

Khobar, Saudi Arabia

November 2003 - May 2008

Supervised a large team of housekeeping and environmental services staff, ensuring world-class hygiene
and infection control standards across major clinical facilities.
VIP & Royal Suite Operations: Directed premium, executive-level hospitality and environmental services
for high-profile patients, royal family members, and dignitaries, guaranteeing absolute privacy and
meticulous attention to detail.
Partnered with procurement, external vendors, and cross-functional hospital departments to maintain peak
facility readiness.
Company industry:
Medical Hospital
Job role:
Other

Education

معهد المنار الجامعي

May 2019

May 2019

Higher diploma, RADIO & TV

Lebanon

معهد المتار الجامعي

January 2016

January 2016

Bachelor's degree, Radio & TV

Lebanon

المعهد التكنولجي

January 2015

January 2015

Diploma, DRESSING. MAKE UP & HAIR CRESSING

Lebanon

معهد المنار الجامعي

January 2015

January 2015

High school or equivalent, & Photography

Lebanon

New Horizons KSA

June 2004

June 2004

Diploma, Computer

Saudi Arabia

Skills

Housekeeping Operations and Management

Expert

CERTIFIED HEALTHCARE ENVIRONMENTAL SERVICES PROFESSIONAL

Intermediate

CREDIT FACILITIES

Intermediate

OCCUPATIONAL SAFETY AND HEALTH

Intermediate

OFFICE ADMINISTRATION

Intermediate

OFFICE PROCEDURES

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS MANAGEMENT

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

Administrative

Expert

Microsoft Excel

Expert

Front Office

Expert

Receptionist

Expert

قياده فريق ومهارات التواصل والتنظيم

Expert

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

MICROSOFT OFFICE

Intermediate

QUALITY CONTROL

Intermediate

Human Resources

Expert

Customer Service

Expert

Secretarial

Expert

Administration

Expert

Project Management

Intermediate

ADMINISTRATIVE FUNCTIONS

Expert

ADMINISTRATIVE SUPPORT

Expert

BUSINESS DEVELOPMENT

Intermediate

BUSINESS STRATEGIES

Intermediate

DECISION MAKING

Intermediate

FINITE ELEMENT METHODS

Intermediate

MARKET TREND

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

STRATEGIC PLANNING

Intermediate

TRAINING AND DEVELOPMENT

Intermediate

BUSINESS TO BUSINESS

Expert

Public Services

Expert

Administrative Organization

Expert

Managerial Experience

Expert

Hotels

Expert

Teamwork

Expert

Hospitality

Expert

Languages

English

Intermediate

Training and Certifications

Certifications
Professional Training: Proper Use of Cleaning Equipment
Certificate, Desktop Applications
Diploma, Hair & Beauty Styling
Higher Nations Diloma

Hobbies and interests

الرياضه والسفر وتطوير الذات