إيمان خان

 Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
 Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
 Plan appointments, visits, and events.
 Preparing financial statements, reports, memos, invoices letters, and other documents.
 Preparing reports, financial data, and expense claims.
 Training and supervising other support staff, new hire admins, HR, PR, and finance.
 Reviews, assesses, routes, answers and monitors follow up action steps on correspondence. Gathers and analyzes information required for administrative reporting.
 Assist in business development and serves as principal contact and liaison with all customers and external contacts, typically government and military entities.
 Establish, leverage and maintain an internal and external network.

 JCDecaux ATA - International Sales Coordinator, On-the-job.

o My responsibilities are including:

 Client Relations:
• Acting as a first point of contact for urgent calls, emails, or messages from any client, maintaining a good relationship with him, and effectively responding to any telephone requests/inquiries in timely manner.
• Preparing proposals and quotations and negotiation prices.

 Coordination:
• Internal Coordination (within JCDecaux ATA): Coordinating with Finance, technical, marketing, and airport relations teams to deliver the best service to the client.
• Internal Coordination (within JCDecaux) Responding to requests/inquiries from KSA team to our teams in international countries and the opposite.

 Reporting
• Submitting weekly reports for International sales, collection, and contracts.
• Responding to any request for a report of KSA airports.

 Follow-up
• Following up with clients in regard of shared proposals, pending contracts, and due payments.
• Following up with internal departments for installation, pictures, passes of client promoters in stands, maintenance, pending contracts and invoices.
• Following up with JCDecaux ATA requests in JCD OOH internationally.
• Following up with JCD OOH internationally for requests in KSA airports.

 Approaching new leads
• Looking for new clients and opportunities.
• Contracting marketing managers and introducing JCDecaux, discussing their media plans and requirements, and provide them the best locations.
• Getting out-of-the box whenever needed in the sake of the client
• Contacting, coordinating and negotiating with sub-contractors of the client.
• Coordinating with airport authority.
• Inviting clients for business coffee or dinners.
• Taking high resolution photos and videos for posted campaigns.

o My responsibilities included:
• Devising and maintaining office systems, including data management and fillings.
• Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting Servcorp and clients visitors and enquiries at all levels of seniority.
• Organizing and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
• Taking dictation and minutes.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organizing and attending meetings and ensuring the manager is well prepared for meetings.
• Uploading new clients’ data on Microsoft Dynamics CRM System.
• Configuring new phone and fax lines and connecting them to main server.
• Editing call preferences and voicemails on Cisco Unified Call Manager Administration and Cisco Unity Connection Administration.
• Uploading charges transactions on OTIIS System.
• Liaising with clients, suppliers and other staff.
• Training new team members of Personal Assistants.
• Auditing Office Assistant.

o My responsibilities included:

• Responsible for incoming and outgoing correspondences.
• Arranging and categorizing files and documents.
• Sending internal and external letters and memos.
• Receiving and analysing important client complains and coordination.
• Receiving reports from supervisors and engineers.
• Producing monthly reports of all regions
• Receiving time sheets and tracking supporting overtime documents.
• Following up with engineers to get proper feedback.
• Following up with clients to process payments.
• Responsible for petty cash, invoices, bank transfers, and following up financial issues with financial controller.
• Preparing quotations and following approvals.
• Monitoring call centre to make sure call charts are being implemented.

o My responsibilities included:

• Organizing for occasions and preparing for events.
• Arranging for participating in selective events, forms, exhibits, and seminars.
• Implementing company plans to improve internal communication includes: Celebrating social events and creating videos to be played on internal display monitors.
• Implement company plans to improve external communication includes: Inviting VIP clients for events and forms, meeting and greeting Alsalam VIP visitors, and communicating with them through bulk SMS system.
• Communicating with local and international magazines and newspapers for special scoops.
• Creating and monitoring Alsalam official accounts on social media websites (Facebook, Tweeter, ..) and updating company news constantly.
• Editing official images of the company.
• Browsing the internet for the Alsalam Company and providing reports for Executive Management on daily basis.
• Coordinating corporate sponsorships and make recommendations for management.
• Updating Alsalam Website and handling Info e-mail account, forwarding comments or complains to top management, and inquiries to concerned departments.

o My responsibilities included:

• Building target clients databases.
• Preparing quotations.
• Following up with client, and process shipment, payment, and providing after-sales technical support for clients.
• Tracking sales team and call centre, and generate reports to sales manager on daily basis.
• Tracking market and software development.
• Creating plan for each quarter to achieve specified targets.
• Analysing reports quarterly and sending findings to Head Office.
• Assisting Sales Manager to complete assigned duties.