Eman Samaco

• Oversee daily office operations, including facilities
management, procurement, and system efficiency
to support organizational goals.
• Manage administrative budgets, track
expenditures, prepare financial reports, and identify
cost-saving opportunities.
• Ensure compliance with company policies, Qatar
Law, and regulatory standards.
• Negotiate and manage vendor contracts, ensuring
cost-effective and timely service delivery.
• Act as liaison between departments and leadership
to improve communication and workflow.
• Lead and support organizational projects,
coordinating logistics and execution to align with
company objectives.
• Handle all governments services both online and in
person.

• Translate official documents between Arabic and
English, ensuring accuracy and consistency.
• Maintain confidentiality and adhere to ethical
codes when handling sensitive information.
• Review and edit translations to ensure correct
technical terminology and alignment with original
material.
• Encode cases on the Philippine Government
System (ECARES).
• Handle worker cases, preparing and submitting
documentation to MADLSA.
• Respond to worker inquiries via phone and in
person, providing guidance and support.
• Manage sponsor-worker conflict resolution, ensuring professional communication and
mediation.
• Liaise with relevant departments and parties to resolve issues efficiently and effectively.

• Manage daily, weekly, and monthly agendas; arrange meetings and appointments.
• Prepare and distribute correspondence, memos, and forms.
• Maintain and update employee, customer, supplier, and partner contact
information.
• Support the preparation and completion of regular reports.
• Develop and maintain filing systems, ensuring records and logs are up to date.
• Monitor office supply levels and place timely orders.
• Translate official documents (English to Arabic) for submission to Ashghal.

• Upload outgoing documents using PMIS and manage incoming/outgoing
submissions on Boom SP.
• Manage agendas, schedule meetings, and coordinate appointments.
• Prepare and distribute correspondence, memos, and forms.
• Maintain employee, customer, supplier, and partner contact databases.
• Support the preparation of regular reports and maintain organized filing systems.
• Monitor office supply levels, process orders, and manage petty cash with expense
documentation.
• Translate official documents (English to Arabic) for submission to Ashghal.
• Provide administrative and document control support across major Ashghal projects
in collaboration with leading consultants (Arcadis, KEO, Italconsult).

• Ensure the satisfaction of passengers by answering questions & offering them
assistance.
• Check cabin before take-off to ensure compliance to safety regulations
• Promote Duty Free products & handle payments.
• Adhere to established regulations & procedures
• Remain calm & offer assistance to passengers in the event of an emergency.
• Give particular attention to passengers with special needs.
• Prepare accurate reports concerning any significant issues.

• Attract potential customers by answering product & service questions.
• Open customer accounts by recording account information.
• Maintain customer records by updating account information.
• Resolve product or service problems by clarifying the customers complaint;
determining the cause of the problem; selecting & explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure resolution.
• Issue receipts & change to customers
• Process exchanges & refunds
• Process credit card & check payments
• Ensure management of daily cash accounts
• Create periodic transaction reports
• Train & coach other staff members to perform all the above tasks.