Senior Administration Executive
Dubai Investment Group
مجموع سنوات الخبرة :14 years, 9 أشهر
Accomplishments:
• Successfully provide COVID-19 Vaccine for the whole group.
• Successfully re-opening DI Daycare for employee’s kind after being closed for a while.
• Act as a champion of change, drove effectiveness and efficiency of existing operational methods and workflows by identifying, recommending, and implementing process improvements.
• Developed and implemented office policies and procedures to improve operations and function of the department.
Roles:
• Senior of the administration team for Dubai Investments and all its subsidiaries, managing all administration requirements for the whole group and making sure that all the team is following the company rules and guidelines.
• Responsible for the following for the whole group:
• yearly Budgeting.
• Purchasing the company assets ex: IT Equipments, Furniture, Designs, etc.
• Services contracts.
• Supervising cleaning company team.
• Supervising the office boys’ team.
• Etisalat accounts which including 1000 line + 360 mobile.
• Head office stores.
• Stationary store and orders
• Accommodate all new employees and providing them all the requirements to adapt smoothly starting from access card, parking, phone extension, laptop to the pencils.
• Responsible for COVID-19 rules and regulations updates, Vaccination program and monthly health new letter.
Accomplishments:
• Instrumental in supporting 5 Managers (3 Projects Managers - Engineers, QS Manager, and Projects Office Manager).
• Act as a champion of change, drove effectiveness and efficiency of existing operational methods and workflows by identifying, recommending and implementing process improvements.
• Developed and implemented office policies and procedures to improve the operations and function of the department.
Roles:
• Ownership of the administration for Project Manager’s office, internal and external correspondence reviewing emails, and serving as gatekeeper for all meeting requests.
• Drafting, distributing, and tracking emails, correspondence memos, letters, and forms with Government Authorities, Developers, Consultants, Contractors, etc.
• Managing the Project Managers' complex diary/ schedules and correspondence, arranging meetings and handling day-to-day office processes.
• Implementing Human Resource plans, policies and practices that support the wider business plans.
• Handling a variety of translations - letters, contracts, and correspondence from Arabic to English and vice versa.
• Pre-planning meetings, minutes writing/ transcribing at the meeting, distributing meeting minutes & filing/ storage of minutes for future reference.
• Assist in producing regularly scheduled reports to facilitate decision making.
• Effectively communicating through a multi-tiered organization. Drafting error-free, eloquent emails, memorandum, and letters/ replies to ensure that all matters are dealt with efficiently and appropriately.
Accomplishments:
• Hand-selected by Head of Logistic & Warehouses department for “Renovation of Dubai and Abu Dhabi Warehouse” Project, planning and implementations.
• Generated weekly & monthly reports, ensured attaining key Performance indicators for Dubai & Abu Dhabi Warehouse.
Roles:
• Refurbished/created new procedures for receiving Donations and Subsidies, starting from receiving information, storage, filling and discharging the items and keep tracking folders for each donation/ subsidy, right from the day we request/ receive it from donors till it's handed over/ received by the country sent to.
• Responsible for third-party company’s contracts and payments. Researched/resolved complex problems relating to accounts/ inquiries.
• Collated shipment’s reports and facilitated communications between the logistics and other departments (Finance, Procurement, government Relations, etc.) also between the organization and the beneficiary country organizations.
Roles:
• Supported MBRU students with visa application process (Free Zone). Enumerated various documents required for visa.
• Partnered with University Student Affairs to ensure all applicants understand the requirements/conditions of the university.
• Assist in administering the multiple mini-medical interviews to ensure keeping accurate reorder documents.
• Managed Medical Center Building main reception for multi-corporation building dealing with quirks, security, and events. Endeavored to achieve excellence through delivering a first-class quality service at all times.
• Earned credibility for demonstrating professionalism through a culture of responsiveness, administrative expertise and practical, hands-on support of the daily administrative function of the University.
Roles:
• Aided with calendar management and day to day business operations for the Co-Founders. Excelled in resolving Owner challenges with innovative solutions, systems and process improvements proven to increase efficiency and the bottom line. Supported with travel and accommodation logistics, visa documentation, etc.
• Drove efficient event management including ownership and adherence of timelines. Handled event planning from conception to completion, catering for the conferences.
• Managed all Government Requirements and Communications. Handled obtaining Visa and company license (immigration, Labour Low), Employee files, and all HR related works.
• Managed supplier's accounts, conducted periodic reconciliation of supplier statement to identify & rectify discrepancies
• Oversaw and managed provision of efficient office services - answering all incoming office calls, ordering stationery, and following-up contract, contacting suppliers for office requirements/repairs, etc.
Roles:
• Handled complete accounting activity cycle beginning with posting journal entries, preparing daily and monthly accounts payable registers and statistical reports, bank reconciliation, prepaid and accrual payments report along with various accounting computerized reports, financial statements, and annual reports.
• Led the Payable Team for managing the month-end AP closing process. Ensured all payable documents carry appropriate approvals and supporting documentations; validated the same prior to the accounting entries.
• Managed cash transactions, cash flow, petty cash, cash reports, deposits, and withdrawals from the company account.
• Responsible for maintaining positive customer relations with a database of over 3500 patrons of the prestigious of JW Marriott group.
• In charge of implementation of the life cycle of customer service process: point of sale, delivering promised service and problem-solving.
• Managing the administrative flow of tasks in the office
• responsible for all the financial duties including, but not limited to customer payments, staff payroll, and payments, petty cash reconciliations, etc.
• Managed office staff day today.
Recognized as a star performer many times in this role. Promoting Hotels membership for high-end companies such as, AL Manzel & Qamar Eldeen Downtown Burj Khalifa, Intercontinental, Holyday in and Crown Plaza, which requiring day to day activities to achieve set targets and maintain highest customer satisfaction levels.
Currently at the last stage of my thesis in my MBA.