HR COORDINATOR
Arabia Insurance Company
مجموع سنوات الخبرة :10 years, 6 أشهر
ARABIA INSURANCE
Responsible for the full employee life cycle from recruitment, induction to exit, and for providing
full administrative support.
HR ROLES:
* Interact with employees by providing a better quantitative and qualitative deliverable by
addressing different requests and queries in an efficient and accurate manner with
improved quality.
* Present a number of courses to employees applicable to each of their specific area, meet
with training provider institutions to arrange and provide training to employees to
achieve their training and development objectives.
* Address employee complaints in the most professional and effective manner and
improve the approach used to resolve any arising issues in order to minimize conflicts,
and build a friendly and professional environment.
* Provide best competitive quotation and options concerning employees travel affairs.
* Maintain a good relationship with different vendors and suppliers who provide products
and services to the Company.
* File electronic and hard copy documents.
* Arrange pre-employment medical examinations.
* Handle all employees for time off requests and grievances and follow up on all
outstanding issues.
* Escalate operational issues to senior management.
* Prepare high quality paperwork and documentation and formal letters for employees.
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* Make travel arrangements & organized accommodation for the employees.
* Ensure the department complies with all recruitment Policies, Laws, and Regulations.
* Writing up professional job adverts.
* Setting up, monitoring and then tracking employee probationary periods, Carrying out
background and reference checks on prospective employees.
* Maintenance of the HR records and systems.
* Developing reports for senior HR Officers on staff sick leave, absences and holiday leave.
* Prepare New joiners, terminators required documents
* Issuing, Renewing and cancellation of visa for the employees
* Schedules meetings and interviews as requested by the Manager
* Performs customer service functions by answering employee requests and questions
LIFE ADMIN/ OPERATIONS ROLES:
* Maintain proper control over all Life related activities in the Branch.
* Ensure collection of due settlements from customers with the intention to avoid lapsed
and paid up policies by continuous follow up with sales agents and sending reminders in
a way of renewal notices to customers.
* Take the initiative to participate in the collection from customers to support the life
department.
* Ensure completion and submission of the statement of collection on a regular and timely
basis.
* Create record keeping sheets to keep track on all the receipts (new applications or
existing policies) for reconciliation and internal controls.
* ensure all documents to be submitted are accurate, complete and as per the company's
policies and requirements for Proposals, Endorsements, Surrenders, Cancelations,
Revivals, Reinstatements to the respective personnel at the head office at a timely and
effective manner in order to provide the customer with the service/product in a timely
manner.
* Send Notices, Warnings, Lapsed, Paid-Up Letters to P/Hs at a timely manner with no
delay.
* For clients medical check-up appointments, coordinates with the medical center that
that the company has an agreement with, make sure that they align with the
underwriting requirements and follows up with the medical center for any clarification.
* Maintains proper controls & follow up over the deposit receipt booklets available with
the life consultants.
* Maintains all life policy files and other life related books and keeps them up to date and
complete.
* Coordinates all correspondence between
Arrange the meeting and events with the hotels
* Prepare the Invitation letter for the employees
* Issuing, Renewing and cancellation of visa for the employees
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* Prepare the purchase request form for stationery, Kitchen, and toilet items
* Documents delivery between the branches
Making presentations on available packages
Studying and evaluating the situation of the customers and determine whether the
customer will be able to meet financial obligations and pay back the loan by reviewing
the customer's financial history.
courses: CIPD – L3, CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT Expected completion date November 2019