Technical Clerk/Warranty Administrator
Lamprell Energy Limited
مجموع سنوات الخبرة :15 years, 8 أشهر
▪ Receive and process warranty claims from completed projects.
▪ Review all claims for parts and equipment to determine which are validated by warranty.
▪ Liaise with Client for any other information required to process the Claim.
▪ Manage all warranty claims and submit to supplier/manufacturer for appropriate action.
▪ Responsible to monitor and update Warranty Portal and related activities for a particular project.
▪ Coordinate with Engineering, Projects, Commissioning, Procurement or Suppliers for sourcing
required replacement parts and services.
▪ Preparation of Material Requisition for the required parts and services.
▪ Liaise with Procurement to ensure Purchase Orders and Services are in place.
▪ Keep and update records of personnel documents for mobilization/site visit ensuring they have
all the required offshore, safety trainings, visa, etc.
▪ Liaise with HR department to organize LOI’s (Letter of Intent) at job site specific visas.
▪ Liaise with travel department for transportation, flights and accommodation for site visit.
▪ Liaise with customs/logistics department to prepare the necessary entry/exit pass for the
material’s required offshore.
▪ Arrange petty cash for personnel expenses.
▪ Track the collection, delivery and installation of the required parts.
▪ Verify offshore reports including timesheets and other documents required for invoicing and
payment.
▪ Monitor and control register logs and follow through to closure of warranty claims.
▪ Maintain and update all information to warranty database and prepare require filling documents.
▪ Maintain records and references of Supplier/Manufacturer details.
▪ Assist in tasks delegated by commissioning and completion team
•Planned, edited, standardize or make changes to documents/material prepared by other writers as well as the commissioning procedures & other related documents.
•Organize and prepare the documentations & technical packages, maintaining records and files of work and revisions, filing of commissioning procedures, manuals, reports and other documents.
•Editing written materials/documents according to set standards regarding order, clarity, conciseness, style and correct grammar/spelling.
•Interfaced with engineering, vendors and to project management team personnel to establish specification and determine subject material to be developed during testing/commissioning.
•Followed technical operating instructions, test procedures, service and repair manuals.
•Prepares technical reports and other related documents which are required for inspection, testing/commissioning.
•Assisted in maintenance and updates of documents after the inspection, testing/commissioning.
•Study drawings, specifications of equipments to integrate in testing/commissioning procedure, and production sequence and detail.
•Interview production and engineering personnel and read manuals and other material/documents to become familiar with the equipments and other systems.
•Review and submit the commissioning procedures, MC dossiers and other related documents required for operation, testing/commissioning.
•Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
•Organize meetings, booking rooms and conference facilities.
•Attending meetings, taking minutes and keeping notes.
•Monitoring inventory office stock and ordering supplies as necessary.
•Provides assistance with the necessary technical & clerical documentations such as drawings, manuals, or any other documents as required.
•Responsible for the documentation of all incoming & outgoing drawings, project documents, tender documents, vendor documents, etc.
•Provides overall administrative support to the project management department.
•Provides necessary information, documents, drawings, manuals and dossiers to the discipline managers and engineers when requested.
•Inputs overtime requests and monitors time keeping.
•In-charge for submittal and receipt of documents to/from clients and vendors.
•Prepares RFI, HC, notices, transmittal's, procedures and other documents as required by the department head.
•Prepares and coordinates Purchased Requisition (PR), Purchased Order (PO), Issue Requisitions (RQ), Load-Outs (LO), petty cash and gate pass.
•Indexing of manuals, dossiers when applicable and final compilation.
•Updates the personnel’s work history and prepares personnel performance report for each project.
•Updates document registry as well as customer complaints/customer satisfaction register.
•Record-keeping of documents such as commissioning procedures, drawings, manuals, receipts, service reports, certificates, timesheets and vendor documents.
•Carrying out any clerical /technical and other administrative tasks as required by managers and engineers.
•Responsible for the systematic filing of documents, file validation and document control.
•Prepares business correspondence if and when necessary.