HR & Resourcing Manager
Rapid Access
Total years of experience :18 years, 10 Months
Reporting directly to the Head of HR, the purpose of this role is to develop, transform and align the Recruitment and Onboarding strategy, policies and procedures in line with the company and Group’s strategic plan. As the technical subject matter expert the primary responsibilities of this role are to create strategic and continuous improvement initiatives, as well as managing the end-to-end Recruitment and Onboarding process.
Key Responsibilities Include:
Providing timely and accurate support to the business on HR, Recruitment and Onboarding practice and policy interpretation
Identifying and implementing strategies to standardise, simplify and improve Recruitment and Onboarding procedures
Working closely with colleagues in HR Operations, L&D and Payroll to ensure that HR policies, procedures and processes to ensure their engagement and develop an understanding of where their work may have an implication on HR policies
Reviewing and improving upon all recruitment and onboarding materials, including job descriptions, company presentations, HR templates and company handbooks to meet business needs and to create a consistent level of experience
Designing, developing and maintaining an efficient and cost-effective recruitment process - including current workforce skill assessment, interview and role-specific selection techniques
Training Hiring Managers to successfully recruit and onboard their new hires using the program, tools, and resources available to them
Managing the end-to-end recruitment processes from sourcing, assessment, offer extension through to offer conversion
Ensuring that the mobilisations and all associated supporting activity (visas, flights, transportation etc.) is completed and documented in a timely fashion
Serving as point of contact for new hires between talent acquisition and first day and ensuring all new hires are prepared for their first week at work
Taking responsibility for the applicant tracking system (ATS) administration, including ongoing custom configuration and upgrades. This includes testing, customisation and coordination of internal and external communications
Ensuring that resource requirements are processed in accordance with financial budgetary limitations, the manpower plan and HR policy requirements
Providing regular recruitment status and budget updates to the MD, Senior Management and Group Management team
Preparing and presenting well documented recruitment status and budget reports
Monitoring, ensuring adherence and measuring the consistency of the recruitment and onboarding process and experience to assess effectiveness; modifying as needed
Managing and developing the HR & Recruitment Assistant
Achievements:
Decreased time to hire and reduced recruitment agency spend by 97% in a 5 month period
Improved the recruitment and onboarding process to ensure consistency across the GCC region
Customisation and implementation of the Taleo Applicant Tracking System
Reporting directly to the Festival City Mixed Use Development Real Estate team, the objective role is to work directly with the senior stakeholders to manage and deliver Senior, Director, General Manager and Executive level recruitment campaigns.
This contract role was created to successfully put in place the new senior leadership to support Al Futtaim’s aggressive regional expansion across disciplines including Asset Management, Commercial, Facilities Management, Leasing, Mall Management, Marketing, Procurement, Project Finance, Property Development and Retail.
Key Responsibilities Include:
Leading the development and execution of global talent acquisition executive search programs
Developing and delivering global strategic recruiting strategies and best practices as well as tactical recruiting support for global executive searches
Ensuring that the Talent Acquisition - Executive Search team’s objectives and initiatives are closely linked to and clearly support the company’s 5 year growth plan
Building productive stakeholder relationships at all levels of management to gain the trust as a knowledgeable talent solution provider
Providing market insights regarding the regional and global real estate landscape
Market-mapping to develop a network of qualified professionals for senior leadership roles
Approaching, engaging talent and hiring senior level external talent using direct sourcing models
Enabling effective movement of internal executive talent by focusing on continuously improving the experience associated with the internal candidate process and partnering with the HR Business Partner team
Providing timely and actionable constructive feedback whilst working with the HR Business Partners and Hiring Managers
Partnering with HR to provide a consultative approach to workforce planning
Providing effective talent-related decision support through the use of timely and meaningful data reporting and analysis
Achievements:
Effective sourcing, evaluating, hiring and on-boarding of key executive talent across the Real Estate business
Driving continuous improvement across the Talent Acquisition Executive Search process
Reason for Leaving:
Short-term contract completed
Project:
Rail: Riyadh Metro
Reporting directly to the HR Director, this role requires high level interaction with senior leaders including joint venture board members and senior project team. The objective of this newly created, project specific role is staff the major programme for all three companies involved in the joint venture in an efficient and timely manner. Key responsibilities include talent acquisition client management, partnership with business leaders, system and processes advocacy/consistency, recruitment metrics, and reporting.
Key Responsibilities Include:
Managing and leading a team of Recruiters and the recruitment efforts for the major Riyadh Metro project across all business lines
Leading the strategy and execution of a targeted Nationalization recruitment program
Developing and supporting the high performing project talent acquisition team in Abu Dhabi, Dubai and Saudi Arabia to meet the changing and dynamic nature of recruiting needs
Driving talent acquisition initiatives to support proactive sourcing efforts to eliminate external agency spend
Acting as the central point of contact for delivery partners for internal resourcing and client approvals
Working closely with management and employees across all departments to improve work relationships, build morale, increase productivity and retention
Partnering with key stakeholders when developing talent acquisition strategies, goals and metrics for effective staff planning, internal re-deployment and project mobilization forecasting
Providing training and education to hiring managers on topics such as the recruiting process and interviewing technique to inspire a stronger partnership between hiring managers, HR and the recruiting team
Developing orientation and training programs for Talent Management staff and implementing new training solutions that meet the needs of the project
Designing a mini orientation programs used during recruitment events
Developing an appropriate induction, training and development programs for members of the Talent Management team
Evaluating processes and policies relating to the recruitment while making continuous improvement changes
Streamlining the recruitment process to reduce the time to hire and to ensure a positive candidate on boarding experience
Monitoring and refining recruiting metrics (e.g. positions filled, time to fill, interview to hire ratio, diversity, etc.) for all filled roles
Leading weekly meetings discussing all resource requirements and providing up-to-date information on all internal resources on the project
Understanding the labour market to ensure the project is well positioned to meet human capital needs based on corporate initiatives and the external labour market
Ensuring the team maintains accuracy and adherence to the hiring process using the Taleo Applicant Tracking System
Organising both on and off site local and global recruitment events such as job fairs and interview days
Achievements:
Month on month achievement of recruitment targets for current duration of the project
Successful creating a cross country recruitment team to manage the staffing for all 3 joint venture companies
Reason for Leaving:
The entire HR function is relocating to Riyadh and I am unable to relocate
Reporting directly to both the Regional HR Manager and the MD, I acted as key advisor to the management team on all issues regarding candidate sourcing, attraction and selection across the Middle East.
Key Responsibilities Include:
Leading and directing the recruitment team members to support business and projects objectives of consistent growth in the GCC region
Managing the entire recruitment process including sourcing, interview, candidate selection, reference checking, contract negotiation and on-boarding for local and international hires
Working closely with levels of Business Line Managers, Directors and Country Heads to determine long term strategic hiring needs and to ensure the highest level of service is provided
Performing needs analysing and reviewing organization resources
Developing and maintaining strategies for succession planning and employee retention, career advancement and professional development in partnership with the Line Managers, Directors and Country Heads
Providing advice to the hiring managers regarding HR and Recruitment practices, policy and GCC employment laws
Liaising regularly with key internal stakeholder to understand the workforce needs from a skill level, geography and project perspective
Working with line managers and department heads to formulate job descriptions for key roles and creating a new Job Description Proforma to assist Hiring Managers with creating new job descriptions for niche and/or new positions
Implementing a successful Nationalization recruitment effort in Oman to significantly increase Oman National workforce numbers
Implementing one on one bespoke training to newer Hiring Managers on the recruitment process, e.g. interview technique, offer negotiation
Developing effective candidate attraction sourcing strategies including employee referral scheme, job posting optimization, recruiting marketing channel development and job board procurement to eliminate external agency spend
Developing & implementing new recruitment strategies and procedures to ensure best practice and to improve the efficiency, timescales and to eliminate external recruitment agency spend
Streamlining the recruitment process through the successful introduction of such as reference checking, vacancy authorisation, redesign of regional offer letters and the redesign of HR/Recruitment intranet page
Participating in the orientation sessions for the new joiners in the region
Promoting the new joiner mentoring scheme through the identification, evaluation and selection of suitable mentors throughout the region
Assisting in the investigation of employee relations issues and employee complaints
Providing contractual interpretation and advice to Line Managers and staff
Conducting market research to collect analyse competitor analysis to develop an awareness of market conditions, map the market with potential passive candidates and to develop salary comparisons
Preparing reports analyzing the regional organisational recruitment trends
Working with the HR Manager to develop strategies to manage turnover
Regionally implementing the new applicant tracking system and utilising the system to manage candidate communications
Capturing and reporting the Business Group(s) recruiting metrics through online recruitment system
Managing corporate social responsibility efforts in partnership with local, regional and global charities
Event management for activities such as team building activities, staff days and end-of-year celebrations
Achievements:
100% direct hire of 66 number of employees within time spent in the organisation
Saving the company an estimated 3 million AED in agency spend through direct hires
Reason for Leaving:
Career progression - moved to set up recruitment function for the ground breaking rail project
Creating and developing the desk across the Middle East & London
Bringing on new clients & developing existing relationships to help drive the division forward
Negotiating PSL and vendor contract with potential clients and job boards
Managing all aspects of recruitment from identifying clients, face to face contact, presentation of the agency, taking of recruitment needs and successful placement
Working with HR & line managers to assess & analyse business recruitment needs
Conducting regular follow-up with hiring managers to determine the effectiveness of recruiting plans and implementation
Using a variety of methods to generate candidates including headhunting, database generation, referrals, face to face networking & social media web networking
Providing timely & relevant analysis, advice & support to clients on recruitment methods, salary levels & terms & conditions
Recruiting up to Director level roles across multiple functions
Continuously developing an industry specific candidate database (local and international) through self-generated recruitment efforts, including direct sourcing, head-hunting and referrals
Negotiating pre-offer remuneration with the candidates
Reason for Leaving:
Horizontal career move into an internal recruitment role
Oct 1997 - June 2000 University of Durham BSc (Hons) Biomedical Sciences- 2:2