Emile ElZoghbi

Founder And CEO·OSC

United Arab Emirates

Diploma, Executive Coach

Work experience

Total years of experience: 27 years, 9 months

Founder And CEO

February 2013 - Present

OSC

Dubai, United Arab Emirates

February 2013 - Present

I assist my customers in achieving their business
goals by understanding their needs, helping them
develop the best analysis methods, defining ways to
success and sustainability, and providing detailed
studies as a guide to their achievements. Coach and
support companies in creating and applying
corporate governance, department structures, and
their Standard Operating Procedures.
I translate my customers' visions into a culture
through up-to-date training methods including elearning,
classroom-based, and one-on-one
coaching sessions.

Company industry:: Business Consultancy Services

Group Academy Manager

August 2018 - September 2021

Rentokil Boecker,

Dubai, United Arab Emirates

August 2018 - September 2021

Develop the strategy and the business plan of
Boecker Academy
Develop the strategic career development plan
for the corporate
Develop the realted policies and procedures
Responsible for structuring and launching
Boecker Academys e-learning platform
Lead a team of talented individuals across the
Academies including Trainers, Quality Assurers
and Admin supporters
Responsible for the annual budget
Monitor & review training materials and design
updated and new materials as needed
Developed leadership programs and coached all
levels managers including country managers,
sales managers and operations managers across
the group in all the operating countries
Oversee the organization of training and
development events ensuring the implementation
of effective methods to educate and enhance
performance

Company industry:: Safety & Environment

Corporate Learning and Development Manager (UAE|Lebanon)

March 2004 - August 2013

Admic SAL

Beirut, Lebanon

March 2004 - August 2013

Conducted the TNA (training Need Analysis) for
our operational countries along with their yearly
training budgets and set the needed courses to
cover the special needs for every country.
Created training materials / Best practice guides
for the corporate.
Trained and coached a team of 400+ employees
in UAE and Lebanon.
Achieved a high customer satisfaction and quality
standards, the result were reflected by
significantly decreasing the customer complaints
reaching 0.32% from the total transactions.
Grew business by 18% within 2 years, which was
reflected on the P&L bottom line.

Company industry:: Retail & Wholesale

Corporate F&B Operations Manager

April 2010 - January 2013

Admic

Beirut, Lebanon

April 2010 - January 2013

Conducted the TNA (training Need Analysis) for our operational countries and set the needed courses to cover the special needs for every country.
Trained and coached a team of 400+ employees in UAE and Lebanon.
Achieved a high customer satisfaction and quality standards, the result were reflected by significantly decreasing the customer complaints reaching 0.32% from the total transactions.
Achieved two new countries opening, La Fayette Gourmet (UAE) and Monoprix (Syria) through proper staff training and implementation of operations standards.

Company industry:: Hospitality & Accomodation
Job role:: Management

Purchasing Manager, Logistic Manager, Maintenance Manager

August 2008 - April 2010

Medi Resto

Beirut, Lebanon

August 2008 - April 2010

• Responsible for the purchases of the company (food and non-food)
• Negotiating and Controlling prices and suppliers
• Responsible for the logistics operations
• Vehicles control (Maintenance scheduling and planning)
• Personnel planning and managing their day-to-day operations
• Functions routing and coordination

Company industry:: Hospitality & Accomodation
Job role:: Management

Assistant F&B manager

March 2004 - August 2008

Admic

Beirut, Lebanon

March 2004 - August 2008

• Responsible for 5 outlets, every one includes Traiteur, Pastry, Bakery and Manouche (Lebanese Food)
• Responsible for the purchases of the Restoration Department (five outlets, central kitchen and a big production center for Rêve De Pain bakery).
• Responsible for the monthly inventory as well as the costing and the recipes.
• Responsible for managing and directing a team of 85 employees: their planning, day-to-day transactions, overall managing of this sector department.
• Cost controller

Company industry:: Hospitality & Accomodation
Job role:: Management

Branch Manager

September 1998 - March 2004

McDonald’s Lebanon,

Beirut, Lebanon

September 1998 - March 2004

Country pre-opening team member
Country pre-opening crew trainer
Responsible for the purchases of the Store.
Responsible for the monthly inventory as well as
the costing and the recipes.
Responsible for managing and directing a team of
55 employees: their planning, day-to-day
transactions, overall managing of this Store.
Responsible of the P&L statement.
Responsible of the local store marketing.

Company industry:: Catering, Food Service, & Restaurant

Education

Maxwell Leadership

August 2023

Diploma, Executive Coach

United States

Maxwell Leadership

August 2023

Diploma, Executive Coaching

United States

Maxwell Leadership

August 2023

Diploma, Corporate training

United States

HRCI

January 2018

Diploma, Strategic Human Resources

United Arab Emirates

SHRM

January 2018

Diploma, Strategic Human Resources

United Arab Emirates

Castle College of Management Sciences

October 2015

Bachelor's degree, Business Management

United Kingdom

GPA (percentage): 84.5%

View attachment

Castle College of Management Sciences

January 2015

Bachelor's degree, Business Administration

United Kingdom

Highfieled

August 2011

Diploma, Food Hygiene

United Kingdom

View attachment

McDonalds

May 1999

Diploma, Operations

Lebanon

Lebanese Universal College

April 1991

High school or equivalent, Interior Design

Lebanon

GPA (point): 18 out of 20

Skills

P&L Management

Expert

P&L Management

Expert

Development Of People

Expert

Development Of People

Expert

Buying

Expert

Buying

Expert

Training

Expert

Training

Expert

Food Safety

Expert

Food Safety

Expert

supply chain management

Expert

supply chain management

Expert

PEOPLE MANAGEMENT

Intermediate

PEOPLE MANAGEMENT

Intermediate

EXECUTIVE COACHING

Intermediate

EXECUTIVE COACHING

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

BUSINESS EXPANSION

Intermediate

BUSINESS EXPANSION

Intermediate

INNOVATION

Intermediate

INNOVATION

Intermediate

MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

COACHING

Intermediate

COACHING

Intermediate

INSTRUCTING

Intermediate

INSTRUCTING

Intermediate

COMPUTER AIDED MANUFACTURING

Intermediate

COMPUTER AIDED MANUFACTURING

Intermediate

BUSINESS OBJECTIVES

Intermediate

BUSINESS OBJECTIVES

Intermediate

Navision

Expert

Navision

Expert

Microsoft office

Expert

Microsoft office

Expert

staff training

Expert

staff training

Expert

teamwork

Expert

teamwork

Expert

layout

Expert

layout

Expert

plan execution

Expert

plan execution

Expert

pre opening

Expert

pre opening

Expert

people management

Expert

people management

Expert

multi unit

Expert

multi unit

Expert

operations training

Expert

operations training

Expert

planning

Expert

planning

Expert

marketing

Intermediate

marketing

Intermediate

negotiation

Expert

negotiation

Expert

operations management

Expert

operations management

Expert

restaurants management

Expert

restaurants management

Expert

materials

Expert

materials

Expert

accounting

Intermediate

accounting

Intermediate

operation

Expert

operation

Expert

restaurants

Expert

restaurants

Expert

learning solutions

Expert

learning solutions

Expert

procurement

Expert

procurement

Expert

problem solving

Expert

problem solving

Expert

team leadership

Expert

team leadership

Expert

order

Expert

order

Expert

menu development

Expert

menu development

Expert

learning management

Expert

learning management

Expert

restaurant marketing

Expert

restaurant marketing

Expert

service learning

Expert

service learning

Expert

logistics

Expert

logistics

Expert

project execution

Expert

project execution

Expert

project planning

Expert

project planning

Expert

P&L Management

Expert

P&L Management

Expert

Development Of People

Expert

Development Of People

Expert

Buying

Expert

Buying

Expert

Training

Expert

Training

Expert

Food Safety

Expert

Food Safety

Expert

Languages

Arabic

Level: Expert

English

Level: Expert

French

Level: Intermediate

Training and Certifications

Certifications

John Maxwell Executive Coach, Speaker, Corporate trainer

Aug 2023

Executive coach

Dec 2021

Master trainer

Oct 2021

Emile ElZoghbi

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Work experience

Founder And CEO

Group Academy Manager

Corporate Learning and Development Manager (UAE|Lebanon)

Corporate F&B Operations Manager

Purchasing Manager, Logistic Manager, Maintenance Manager

Assistant F&B manager

Branch Manager

Education

Maxwell Leadership

Maxwell Leadership

Maxwell Leadership

HRCI

SHRM

Castle College of Management Sciences

Castle College of Management Sciences

Highfieled

McDonalds

Lebanese Universal College

Skills

Languages

Training and Certifications

Certifications

John Maxwell Executive Coach, Speaker, Corporate trainer

Executive coach

Master trainer