إميلي ستانسفيلد, Cabin Crew

إميلي ستانسفيلد

Cabin Crew

Emirates Airline

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Management
الخبرات
13 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 11 أشهر

Cabin Crew في Emirates Airline
  • الإمارات العربية المتحدة
  • ديسمبر 2013 إلى ديسمبر 2018

Providing Customer Service and ensuring passengers safety on board
Communicate important information to customers and to staff
• Effective diary management for myself as well as others
• Guide passengers on using safety equipment and making customers comfortable
• The ability to deal with difficult situations and troubleshooting faced challenges
• Recognizing skyward members and frequent fliers
• Use of Cardiopulmonary resuscitation (CPR) and Automate External Defibrillator
(AED) and all emergency equipment on flight to assist passengers
• Manage multiple concurrent tasks

Logistics/Purchasing Assistant في Thomas Cook
  • مصر
  • فبراير 2012 إلى نوفمبر 2013

Evaluating supply chain efficiency & cost
* General administration skills, including diary management and team management
* Recommend most suitable procurement routes
* Warehouse administration & inventory control
* Coordinating shipments globally
* Invoicing, problem solving & ensuring timely deliveries.

Customer Relations Representative في Barclays Bank
  • الإمارات العربية المتحدة
  • أكتوبر 2010 إلى فبراير 2012

Reviewing historic claims to identify fraudulent patterns
* Ensuring payments were made in a timely manner
* Managing personal account relations and ensuring that a high level of service was
maintained at all times
* Calculating how much money customers were entitled
* Writing letters and sending cheques to the customers

Data Analyst(Contractor) في Lloyds Banking Group
  • الإمارات العربية المتحدة
  • مايو 2010 إلى أكتوبر 2010

Working in the audit team for the migration of Lloyds Banking Group and Halifax
bank.
* Checking that all account openings and transactions had been successful and correct
* Data input such as logging cards and PIN numbers
* Logging and filing post
* Auditing and checking accounts

الخلفية التعليمية

بكالوريوس, Business Management
  • في Robert Gordon University
  • مايو 2021

During my time working in Human, I have developed a range of skills including coordinating intense and effective training programmes, evaluating the firm's training needs and presenting training sessions for all employees.

الثانوية العامة أو ما يعادلها, Business Management
  • في Robert Gordon University
  • مايو 2021

in Math, English, Religion, Spanish, Information technology and Physical education.

بكالوريوس, Business Management
  • في Robert Gordon University
  • يناير 2020

in Math, English, Religion, Spanish, Information technology and Physical education.

Specialties & Skills

LETTERS
MANAGEMENT
ADVERTISING
AUTOMATE
CONTENT MANAGEMENT
CPR CERTIFIED
CUSTOMER SERVICE
GOVERNMENT
HUMAN RESOURCES

اللغات

الانجليزية
متمرّس
الاسبانية
متمرّس