emily stansfield, Cabin Crew

emily stansfield

Cabin Crew

Emirates Airline

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business Management
Expérience
14 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 0 Mois

Cabin Crew à Emirates Airline
  • Émirats Arabes Unis
  • décembre 2013 à décembre 2018

Providing Customer Service and ensuring passengers safety on board
Communicate important information to customers and to staff
• Effective diary management for myself as well as others
• Guide passengers on using safety equipment and making customers comfortable
• The ability to deal with difficult situations and troubleshooting faced challenges
• Recognizing skyward members and frequent fliers
• Use of Cardiopulmonary resuscitation (CPR) and Automate External Defibrillator
(AED) and all emergency equipment on flight to assist passengers
• Manage multiple concurrent tasks

Logistics/Purchasing Assistant à Thomas Cook
  • Egypte
  • février 2012 à novembre 2013

Evaluating supply chain efficiency & cost
* General administration skills, including diary management and team management
* Recommend most suitable procurement routes
* Warehouse administration & inventory control
* Coordinating shipments globally
* Invoicing, problem solving & ensuring timely deliveries.

Customer Relations Representative à Barclays Bank
  • Émirats Arabes Unis
  • octobre 2010 à février 2012

Reviewing historic claims to identify fraudulent patterns
* Ensuring payments were made in a timely manner
* Managing personal account relations and ensuring that a high level of service was
maintained at all times
* Calculating how much money customers were entitled
* Writing letters and sending cheques to the customers

Data Analyst(Contractor) à Lloyds Banking Group
  • Émirats Arabes Unis
  • mai 2010 à octobre 2010

Working in the audit team for the migration of Lloyds Banking Group and Halifax
bank.
* Checking that all account openings and transactions had been successful and correct
* Data input such as logging cards and PIN numbers
* Logging and filing post
* Auditing and checking accounts

Éducation

Baccalauréat, Business Management
  • à Robert Gordon University
  • mai 2021

During my time working in Human, I have developed a range of skills including coordinating intense and effective training programmes, evaluating the firm's training needs and presenting training sessions for all employees.

Etudes secondaires ou équivalent, Business Management
  • à Robert Gordon University
  • mai 2021

in Math, English, Religion, Spanish, Information technology and Physical education.

Baccalauréat, Business Management
  • à Robert Gordon University
  • janvier 2020

in Math, English, Religion, Spanish, Information technology and Physical education.

Specialties & Skills

LETTERS
MANAGEMENT
ADVERTISING
AUTOMATE
CONTENT MANAGEMENT
CPR CERTIFIED
CUSTOMER SERVICE
GOVERNMENT
HUMAN RESOURCES

Langues

Anglais
Expert
Espagnol
Expert