Messaoud Emir Naceri, Business Development Executive / Manager Middle East

Messaoud Emir Naceri

Business Development Executive / Manager Middle East

Saveur d'orient

Lieu
France
Éducation
Master, Science Education
Expérience
16 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 0 Mois

Business Development Executive / Manager Middle East à Saveur d'orient
  • France
  • Je travaille ici depuis février 2016

Prospect for potential new clients and turn this into increased business.
Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Participate in pricing the solution/service.
Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.
Present an image that mirrors that of the client.

GENERAL MANAGER FOOD à DELLY BURGER
  • France
  • janvier 2012 à janvier 2016

Key Responsibilities :
Create the business with a definition to customer catchment area
Establish the layout of the room
Establish pricing according to the benchmarking
Create the corporate identity (logo, business cards, menu..)
Create the menu content according to the target customers

Internee High School à (Please specify school name)
  • France
  • novembre 2012 à mars 2013

Key Responsibilities:
• Demonstrating strong organizational skills, managing each task while keeping details in perspective, and strictly adhering to work deadlines.
• Working with different desktop software applications including MS Outlook, MS Word, MS Excel, and MS PowerPoint for correspondence, preparation of documents, management of tabulated data, and creating presentations.
• Revising current curriculum to offer suggestions for improvement by introducing new books, instruction methods, and ways to better organize class presentations.
• Assisting the teaching staff in creating plans for implementation of new programs and curriculum in alignment with institute’s policies.
• Creating additional material including lesson plans, worksheets, and assessments to help supplement students learning.
• Providing assistance with different projects and assignments assigned by the teacher or other senior staff of the institute.
• Closely monitoring the overall class progress to identify and help weak students in getting along with the overall pace.
• Conducting meetings with school staff, parents of students, and institute’s management to sort out class problems on priority basis.

Education Assistant à Jules Ferry High School
  • France
  • septembre 2011 à juin 2012

Key Responsibilities:
• Helped the students interpret and complete assignments, checked assigned tasks, and ensured a uniform pace of course completion was maintained.
• Provided continuous updates on progress of teaching for quality supervision while adhering to senior’s direction.
• Prepared and arranged lesson materials while managing office and secretarial tasks including copying, collating, filing, typing, and handling correspondence.
• Helped the teacher in development of new learning activities which would retain students’ interest in studies.
• Oversaw successful implementation of programs as directed by the teacher while maintaining a learning classroom environment by providing required materials and supplies.

Call Center Agent à Orange France
  • France
  • février 2010 à décembre 2010

Key Responsibilities:
• Acted as first point contact between company and customers by attending phone calls, interviewing, and verifying information to ensure their eligibility as prospects for future sales.
• Maintained updated information on pricing and product catalogue to satisfactorily answer all customer queries.
• Strived to exceed assigned sales targets for each month by up-selling and cross-selling products to customers, ensuring each selling opportunity available had been capitalized on.
• Provided customer feedback to the company in order to help improve sales pitch, contribute data to marketing activities for better understanding of market dynamics.
• Listened to customers’ complaints, clarified issues, and helped resolved problems by providing alternative solutions or forwarding complaint to relevant department for resolution.
• Ensured customer database was updated on regular basis to help the sales team determine the overall efforts exerted, clients touched, and requirement for generation of new potential sales leads.

Commercial Agent à Nouvelles Frontieres
  • France
  • septembre 2007 à juin 2009

Key Responsibilities:
• Aggressively developed new business through networking, referrals, attending client meetings, and pouncing on opportunities available for up-selling.
• Oversaw and ensured excellent customer service was delivered by taking care of their needs, answering queries satisfactorily, and resolving problems on priority basis.
• Assisted in creation of promotional material and advertising displays to help launch new services in the market.
• Kept record of customer feedback and market data to be contributed in preparation of business development plans.
• Coordinated with other hotels, tourist resorts, and partner companies for bookings, management of client expectations, and other details.
• Proposed discounts or other seasonal promotions to help increase sales without compromising on profit margins.

Assistant Manager à Conforama
  • France
  • septembre 2008 à juin 2009

Key Responsibilities:
• Responsible for management and display of inventories to help improve sales as well as customer service experience.
• Oversaw the team effort, mentored junior staff to achieve desired sales targets, and helped them deal with difficult customer handling situations.
• Offered market analysis and recommendations to help generate more sales, improve customer satisfaction, and introduce new spare parts with high level of demand.
• Responsible for development and maintenance of relationships in-store and outside with architects, designers, builders, and end users.
• Strived to improve levels of brand awareness by promoting USPs which would help increase sales, build market share, and develop repeat customer base.

Quality Operator à Benteler
  • France
  • février 2007 à décembre 2007

Key Responsibilities:
• Replaced spare parts as per inspection of old parts, customer requests, or understanding description of malfunction.
• Received telephone calls to book orders while fulfilling all documentation requirements and ensuring timely dispatching of spare parts ordered.
• Interfaced with customers to advice on spare parts, their quality, and pricing, adequately answering their product queries.
• Carried other important tasks including updating customer databases, promoting new products, and attending trade events to help promote sales efforts.

Éducation

Master, Science Education
  • à University of Alsace– Strasbourg
  • mai 2013

Master of éducation in management

Etudes secondaires ou équivalent, Administration / management
  • à University of Haut-Alsace – Mulhouse
  • janvier 2012

Bachelor in economie and commerce

Diplôme, Sales Management
  • à Private Commercial School
  • juin 2009

2 years after bac in management

Specialties & Skills

Management
Customer Service
Marketing
Business Development
MS Word, MS Excel, MS PowerPoint, MS Outlook, Gesture Software
Communication Skills, Presentation Skills, Interpersonal Skills, Negotiations, Teaching
Customer Service, Commercial Operations, Business Development
Marketing, Sales, Management, Promotions, Relationship Management
Inventory Management, Conflict Resolution, Team Management, Supervision
Bottom-Line Focused Business Analysis Business Development Contract Negotiation

Langues

Anglais
Moyen
Arabe
Moyen
Français
Expert

Formation et Diplômes

science de l'education (Formation)
Institut de formation:
MASTER 1
Date de la formation:
September 2012

Loisirs

  • football, cinéma,
    football en club