Emma Woodman

• Greet and Welcome Guests as they arrive.
• Ensure all visitors that are entering the school have signed in and are accompanied with a staff member.
• Assist Parents visiting the school with any queries or concerns.
• Assist Pupils with any queries or concerns they may have.
• Help Pupils receive any forgotten items that have been dropped into reception by Parents.
• Answer the telephone to the main Schools switchboard politely and professionally.
• Advise callers with the full and correct information to the questions that are being asked (admissions, school activities).
• Book school tours for prospective parents.
• Updating the register or any trips that have been planned on the schools system (SIMS).
• Using the Salesforce system to update Parents and Students personal information.
• Following up and also update any inquiries that have come in via Salesforce.
• Help with any other duties that are required for the Senior Leadership Team or Admissions.
• Prepare Letters of Attendance for pupils needing to apply for NOL cards, Visa’s and EID, or any other government requirement.
• Take in staff deliveries and distribute accordingly.
• Update the schools PowerPoint slide show with relevant school information such as after school activities, school trips and send out during PM registration.
• Post via DHL any personal or work related documents for staff.

Assist the PRO with collection of documents for Visa’s.
•Help the HR Manager with terminations and the hiring of new employees.
•Monthly meetings with the HR Manager and management team to keep up to date with anything new within the company.
•Employee relations dealing with any queries reagrding leave, sickness and absence or payroll.
•Headhunt candidates for up and coming roles.
•Successfully filter suitable candidates from CV's received from company website or recruitment job posts.
•Liaise with managers within the company getting from them the correct information needed to find the right candidate to join the team.
•Schedule interviews with candidates finding out areas they specialise in and to gain an understanding of their personality before putting forward to the management.
•Using all web portals to create recruitment adverts, (LinkedIn, internationals, expat forum's).
•Created a filing system to keep all CV's easly accessible.
•Travel to the company offices to conduct exit interviews.

Take calls on the radio from Paramedics out on the road requesting to be shown unavailable to the public for various reasons such as cleaning vehicle, breakdown, meetings with managers.
•Ensure all Paramedics had a vehicle at the start of their shift so they could attend the public, this was done daily by liasing with support drivers making sure they know where to drop vehicles off.
•During the night, plan the next days shifts by creating a new manning on Excel and transporting the shifts onto it from

Maintaining office systems, including data management and filing.
•Arranging travel and car hire for the manager, keeping the manager up to date with scheduled meetings.
•Screening phone calls, enquiries and requests and handling them when appropriate.
•Meeting and greeting visitors at all levels of seniority.
•Organising and maintaining diaries and making appointments.
•Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
•Carrying out background research and presenting findings.
•Taking orders and booking them in with the customer, around 50 orders per day.
•Go over any discrepencies from the day before and report them the Depot Manager.
•Weekly collating drivers, drays and warehouse staff hours from the Depot in Dagenham and our transit point in Colchester then inputting them onto an Excel spreadsheet along with any bonuses they had from the week, so their wages would be correct, this would then be sent to payroll.
•Using SAP input the information off all deliveries the drivers completed that day, up to 120 packs.
•Taking phone calls from customers asking for ETA’s and drivers asking for help if the customer is not at delivery point.
•Booking couriers in when they turn up to collect their stock, then using SAP and LES process to pick off the system making sure the stock was available.
•Debrief drivers on return from their route and then advising what they will be doing the next day.
•Receiving stock from the primary driver’s morning, day and night, booking in stock and physically checking.
•Using SAP checked stock in the warehouse, counting physically, ensuring the system/warehouse match.
•Run the picks for the next day at 08:00am, 12:00pm and then for the last download around 16:00pm.
•Print off each route and the delivery notes on the Tally printer and put them into the driver’s packs.
•Deal with KPI’s weekly, going through SAP and collated all information to be sent over to Head Office.