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Isack  Bittok, Ground Agent

Isack Bittok

Ground Agent·GSS / Certs Security Company.

Kenya

High school or equivalent, science

Work experience

Total years of experience: 6 years, 11 months

Ground Agent

December 2022 - December 2024

GSS / Certs Security Company.

Doha, Qatar

December 2022 - December 2024

+ Enhanced property security by maintaining constant vigilance over $-cre ares, suceessflly deterring potential threats and ensuring the
safety of al individuals resent.
+ Maintained oder and security across a 10.000 sq retail spac, ensuring the safety of customers and staff by viglantly mentoring for
and responding to potential incidents.
+ Patolld assigned areas, ensuring the safety snd security of guests and property by proactively identifying and resolving potential
incidents.
+ Secured assigned ress through vigilant paroling snd surveillance monitoring, ensuring th protection of property and mintaining order
during all shifs
+ Maintained order and enforced safety measures across 50, 000 sq fcily, ensuring th protection of property and people by diligently
monitoring surveillance equipment and responding assertively o all incidents.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Ground Agent

December 2020 - December 2023

Compass Catering Service / Qatar Airways

Doha, Qatar

December 2020 - December 2023

Company industry:
990
Job role:
Customer Service and Call Center

Car Wash Atendant

March 2016 - December 2018

Woogod Company

Doha, Qatar

March 2016 - December 2018

Monitored and assessed the condition of sn average of 0 vehicles daily, ensuring property integrity and preventing unauthorized access
befor they entered restricted areas.
+ Monitored and directed vehicle flow into the wash arc, ensuring efficient operations and maintaining order within the facility.
Maintained order and ensured propery integrity by meticulously pre-washing and deying vehicles, upholding high standards of
presentation nd secur.
Secured premises by implementing preventative nd responsive measures, ensuring the safety and order of assigned areas.
+ Ensured continous operational cficiency by mintaiing s consistent wash speed during pesk demand, demonstrating vigilance and the
ability to maintain order under pressure
+ Ensured the secure and efficient handling of baggage and cargo for an average of 150 passengers per flight, maintaining vigilance over
property snd people during loading and unloading operations.
Monitored and controlled the movement of critical baggage and cargo via conveyor bels and heavy machinery, ensuing th security and
integrity of goods during transit
+ Ensured the security of customer property by rigorously enforcing safety standards and procedures for baggage handling, contributing 103

Monitored and secured an erage of S00 pieces of baggage and cargo daly during transfers between various transport modes and
sircraft, ensuring the protection of property and maintaining order.
+ Safeguarded assets by meticulously verifying and ensuring the secure delivery of al baggage, mai, and cargo, preventing los and
maintaining order within the fcily.
Secured premises by vigilantly handling snd relocating up to S0lbs of baggage, ensuring th safety and order
of assigned areas.
+ Ensurd the secure and orderly delivery of client baggage, mainaining vigilance over propety and people throughout the process.
+ Safeguarded over 1 millon in customer baggage
and cargo, preventing theft, Loss, and damage through vi
security measures.
+ Mansged
nd documented baggage handling procedures, ensuring adherence to security protocols and maintaining curate records for
enhanced operational oversight. fant monitoring snd proactive

Company industry:
Hospitality & Accomodation
Job role:
Cleaning Services

Education

St John's Secondary School

December 2011

December 2011

High school or equivalent, science

Kenya

St Banarbas Primary School

December 2007

December 2007

High school or equivalent, ict

Kenya

Skills

EMERGENCY RESPONSE
Intermediate
EMERGENCY RESPONSE
Intermediate
INCIDENT REPORTING
Intermediate
INCIDENT REPORTING
Intermediate
INTRUSION DETECTION SYSTEMS
Intermediate
INTRUSION DETECTION SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PATROLLING
Intermediate
PATROLLING
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
SECURITY CAMERA MONITORING
Intermediate
SECURITY CAMERA MONITORING
Intermediate
SECURITY SYSTEMS
Intermediate
SECURITY SYSTEMS
Intermediate
SITUATION ANALYSIS
Intermediate
SITUATION ANALYSIS
Intermediate
VISITOR MANAGEMENT
Intermediate
VISITOR MANAGEMENT
Intermediate

Languages

English

Beginner