إيمانويل أورتاليزا, Customer Service/Logistics Executive (New)

إيمانويل أورتاليزا

Customer Service/Logistics Executive (New)

PARAGON SHIPPING & LOGISTICS WLL

البلد
قطر - الدوحة
التعليم
بكالوريوس, Computer Science
الخبرات
20 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 6 أشهر

Customer Service/Logistics Executive (New) في PARAGON SHIPPING & LOGISTICS WLL
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أبريل 2016

- Experience in Freight Forwarding and Logistics: Import
& Export, Transport, Transshipment & Door-To-Door Services; Handles the Key Account Clients for shipping & logistics requirements; Handles shipment enquiries for import & export received from sales & ensure accurate updates of shipment details in master database; Obtain & negotiate rates from carriers/airlines/agents local & overseas as per the client’s requirements; Coordinate & track shipments movements from uplift, customs clearance & delivery to consignee's door; Verification of pertinent shipping documents as per Qatar Customs requirements; Ensure pro-active communication & shipment report status for the client; Raise payment invoices to customer & closing of job files; Reports directly to the Operations Manager.

Administration Executive في Keppel Infrastracture
  • قطر - الدوحة
  • سبتمبر 2011 إلى يناير 2016

- Administrator and Coordinator for the T&C and QA/QC Departments; Generate weekly reports; Prepare and consolidate Test Sheets for tested instrument/equipment prior commissioning & hand-over; Coordinate visas, accommodations & transportations for vendors; Compile, prepare & transmit T&C and QA/QC Documents (ISO Standard) to consultants and client; Reports directly to the T&C and QA/QC Managers.

- Administrator & Coordinator for the HSE Department; Generate & prepare narrative HSE Reports & presentations; Prepare & update Key Performance Indicators (KPI) for the project site; Generate manpower updates & reports; Consolidate, edit, update & transmit Safety Management System (SMS) for project site & consultants use; Generate, transmit & file HSE correspondences; Monitor & update manpower, heavy equipment & other equipment contracts used by HSE Department; Generate & monitor project site security & gate passes; Indent (research is necessary), monitor & receive HSE equipment, PPE & other supplies; Verify & check invoices & deliver notes prior certification of HSE Manager; Generate & prepare minutes of the meeting for HSE Coordination & Internal meetings; Reports directly to the HSE Manager.

- Administrator of the Temporary Workers Accommodation liaising with the sub-contractors; Generate & prepare monthly payment certificates to back charge sub-contractors; Coordinate waste management at project site & office; Reports directly to the Administration Manager.

Office Administrator / FedEx Agent / Customer Service Specialist / Logistics Dispatcher / Cashier في Conor International Express Cargo & Services
  • قطر - الدوحة
  • أكتوبر 2008 إلى مارس 2011

- Managed the administration works of the office; Handled FedEx transactions, follow-ups & cash flow reports; Reported directly to FedEx Doha Main Office & the Company President.

- Assisted customer’s cargo needs, queries & follow-ups through walk-in, phone & e-mail; Reported directly to the Operations Manager.

- Handled & arranged logistical dispatch for Cargo Officers; Reported directly to the Operations Manager.

- Collected all cargo cash payments & generated cash flow reports; Reported directly to the Company Accountant & the Company President.

Assitant Executive Director / Assistant to the Executive Director في 180 Degrees Music Team, Inc.
  • الفلبين
  • يناير 2003 إلى يونيو 2008

- Managed and supervised the administrative operation of the organization; Hands-on with the theatrical training of the youth; Creative stage director; Reported directly to the Executive Director & Board of Trustees.

- Assisted the Executive Director in managing and supervising the administrative operations of the organization; Hands-on with the theatrical training of the youth; Creative stage director; Reported directly to the Executive Director.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في AMA Computer University
  • أغسطس 2002

Specialties & Skills

Training
Office Management
Programming
Administration
Customer Service
Quickbooks - Small Office
Administration / Management
Driving
Typing 50 WPM
Customer Service
MS Office Applications
Business Correspondence
Team Leader
Trainer
Stage Director / Stage Management
Creative Stage Director
Database Management
Office Management
LOGISTICS
CUSTOMER SERVICE
FREIGHT FORWARDER

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس

التدريب و الشهادات

NSC First Aid Course - Standard (الشهادة)
تاريخ الدورة:
July 2012
صالحة لغاية:
July 2014
NSC CPR Course - CPR and AED (الشهادة)
تاريخ الدورة:
July 2012
صالحة لغاية:
July 2014

الهوايات

  • Doha Players
    I am a member since 2013 of Doha Players - longest running amateur theater in Qatar. I auditioned and performed in their musicals as Nanki Poo of "Hot Mikado" on June 2013 and Grantaire of "Les Miserables" on May 2014. To perform in a musical in Broadway or West End is one of my dreams and hoping it will not be too late.