Lead System Engineer
Kaleyra
Total years of experience :8 years, 5 Months
• Initially recruited into a System Administrator role then promoted to Senior Engineer (2020) and Lead System Engineer (2022).
• Supervise a high-performing team, with direct responsibility handling production infrastructure, network security and oversee all day-to-day network operations.
• Implemented the Prisma Access SASE as the network backbone, connecting corporate resources across on-premise, hybrid, and multi-cloud environments using IPSec VPNs. Deployed cloud-based Remote Access VPN with global gateways, configured user ID-based access control policies compliant with Zero Trust Network Access (ZTNA) architecture.
• Built redundant infrastructure in 16 data centers using sd wan technology with next generation firewalls (NGFWs) in physical, virtual and containerized form factors. This resulted in reduced network latency, stabilizing application performance and meeting SLAs with an improved security posture.
• Developed processes and structure for network operations, creating Standard Operating Procedures (SOP), configurations, and troubleshooting documents. Nagios monitoring, PagerDuty and Cortex Data Lake SIEM are configured for efficient incident response and forensic.
• Established global WiFi network with cloud controller for centralized management and authentication.
Employed as a Server Administrator to oversee both physical and virtual servers for internal applications and Active Directory. Demonstrated strong networking skills, leading to the additional responsibility of managing the hospital network.
• Deployed VMWare, XEN, KVM, Hyper-V virtualization and converted physical servers running dedicated applications to virtual machines. Resulted in effective utilization of hardware and high availability.
• Implemented Microsoft Active Directory, along with its associated services such as Group Policies, DHCP, DNS, Radius, LDAP and WDS, automated day to day infrastructure operations.
• Integrated the applications inside the network with LDAP, enabled centralized management of users and computers.
Recruited to provide comprehensive AMC support for corporate customers in Bangalore. Specialized in installation, troubleshooting, and maintenance of IBM servers, Blade Centres, and RAID controllers.
• Led successful installation and troubleshooting of IBM servers and Blade Centres, ensuring reliable operations for corporate clients.
• Expert in diagnosing and resolving hardware issues in IBM PCs, servers, and tape drives, minimizing downtime and optimizing performance for clients.
Electronics and communications Engineering from Annai Mathammal Sheela Engineering College, Namakkal, Tamilnadu.
URL removed due to policy violation. Please contact support for further information.