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Emmason Felix, WAREHOUSE ASSISTANT / ASSOCIATE

Emmason Felix

WAREHOUSE ASSISTANT / ASSOCIATE·Fedex

United Arab Emirates

High school or equivalent, high school

Work experience

Total years of experience: 8 years, 3 months

WAREHOUSE ASSISTANT / ASSOCIATE

January 2024 - Present

Fedex

Dubai, United Arab Emirates

January 2024 - Present

Managing inventory and stock levels.
Checking incoming items for damage, leaks, or defects.
Organizing items by category or destination before they are moved to storage.
Ensuring every bin and product has a clear, scannable barcode or SKU label.
Company industry:
Hospitality & Accomodation
Job role:
Logistics and Transportation

warehouse assistant

July 2022 - Present

FEDEX UAE DWC

Dubai, United Arab Emirates

July 2022 - Present

Processing and packing customer orders ready to ship.
Loading delivery vans and checking shipments match the delivery schedule.
Entering data into computer systems to keep stock inventory up to date.
Keeping the warehouse area clean, tidy and free from unnecessary hazards to uphold health and safety.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

CARGO HANDLER

January 2023 - January 2024

DNATA UAE DUBAI

Dubai, United Arab Emirates

January 2023 - January 2024

Lifting, carrying, and stacking boxes, luggage, or freight.
Checking cargo for damage or discrepancies.
Securing goods onto pallets using shrink wrap, straps, or netting to ensure they dont shift during transit.
Labeling and documenting cargo
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

CUSTOMER SERVICE REPRESENTATIVE

January 2021 - January 2022

TRUE NORTH AFRICA

Kampala, Uganda

January 2021 - January 2022

Providing timely responses via phone, email, live chat, or social media.
Recording every detail of an interaction in a Customer Relationship Management (CRM) system.
Resolving issues and complaints in a professional manner.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

DATA ENTRY

January 2019 - January 2020

NIRA - UGANDA (National Identification and Registration Authority)

Kampala, Uganda

January 2019 - January 2020

Typing data into databases, spreadsheets with high speed and precision.
Entering the same data twice to ensure the two versions match, catching human error.
Organizing and managing digital or physical files.
Company industry:
Data Hosting & Storage
Job role:
Administration

STORE KEEPER

January 2016 - January 2018

JUMIA UGANDA

Kampala, Uganda

January 2016 - January 2018

Maintaining accurate records of all stock entering and leaving the store (often using.
Performing regular physical stock-takes to ensure the digital records match what is actually on the shelves.
Tracking orders and restocking shelves
Company industry:
Internet & E-commerce
Job role:
Logistics and Transportation

Education

KAKO SECONDARY SCHOOL

November 2016

November 2016

High school or equivalent, high school

Uganda

GPA (point): 2 out of 4

GPA (point): 2 out of 4

Being creative thinker who always looking for new and innovative ways to solve problems. Facing many challenges and setbacks on their journey to succeed. Inspire and motivate with team to work towards a common goal.

KAKO SECONDARY SCHOOL HIGH SCHOOL

January 2014

January 2014

High school or equivalent, Art

Uganda

Skills

Customer Service

Expert

Data Entry

Expert

Customer Care

Expert

Store Management

Expert

Warehouses

Expert

English

Expert

Marketing

Expert

customer interactions

Expert

office work

Expert

problem solving

Expert

Microsoft PowerPoint

Expert

Microsoft Excel

Expert

Service Desk

Expert

Typing

Expert

load and unload

Expert

Listening

Expert

Communication

Expert

Loading

Expert

Unload

Expert

Scanning

Expert

COMPLIANCE MANAGEMENT

Intermediate

COMPUTER LITERACY

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

INVENTORY CONTROL

Intermediate

LIFTING ABILITY

Intermediate

MEDIA MANAGEMENT

Intermediate

PACKAGING AND LABELING

Intermediate

SHRINK WRAPPING

Intermediate

Warehouse Management

Expert

Data Entry

Intermediate

Store Management

Expert

Logistics

Expert

Logistics Management

Intermediate

Social profiles

Languages

English

Expert

Swahili

Intermediate

Training and Certifications

Certifications
CERTIFICATE OF APPRECIATION
DULSCO UAE-DUBAI
Jun 2024
Training
Dangerous Goods (DG)
DULSCO
Apr 2026

Hobbies and interests

singing and acting

I won a certificate in acting at secondary school level

FOOTBALL

certificate