marketing and business development manager
Water Adventure Dubai
Total des années d'expérience :0 years, 0 Mois
Building a constructed plans for a start up company.
Acted as a recruiter and and operation Manager for the employees.
Represented the employer in building the company startegy.
Played a marketing /social media role for the company.
Prepare daily, weekly, and monthly reports and analysis.
Provide excellent customer service to clients.
Manage training Document Management System and Quality Management system.
•Planned and executed multiple tasks to ensure controlled documents were managed per procedures.
•Coordinate employee efforts; facilitate communications, providing trainings, tools and techniques to enable others to achieve quality standards.
•Track and maintains data performing statistical calculations to maximize the product quality and performance.
•Developed and analysed statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
•Making sure the company is working as effectively as possible to keep up with competitors.
Reporting to different departments and to the headquarter.
•Supports the annual budget preparation process.
•Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
•Supports projects and analysis requested by Management and headquarter.
•Develops models and presentations for long term annual planning.
as principle interface between the client and Dubai World Trade Centre’s internal departments and its nominated contractors.
•To prepare the event requirements for each allocated event, detailing client requirements.
•Liaise with the Customer Care Centre team to ensure sufficient customer service support is provided for the event.
• Forecast service delivery costs and maintain an event budget to track costs and ancillary revenue alongside the license fee.
•Floor plan bookings.
Prepare daily, Morning, and afternoon reports.
•Communicate with customers to keep them updated with their balances details, rate exchange in the market and the gold rate.
courses: Certified Manager of Quality/Organizational Excellence (ASQ CMQ/OE) 2011 •Oracle CRM (Nakheel) (presentation) 2008 •Foundational Habits of Leadership (Nakheel) (presentation) 2008 •Customer Service Training (Nakheel) 2007 •ICDL certification (H.H.Sheikh Mohammed Bin Rashid IT Education Project) 2006 •Microsoft Customer Service Certificate 2004 •Business software Alliance Certificate 2004 •Microoft Market Research Certificate 2002 •Padi Primary & Secondary Care :CPR/First Aid ERF no:(1702UU2058 ) 2017