Mahmoud Gaber El-Sayed

Initiate Project Goals and Objectives.
Develop Project Management Plan, Character and Schedule.
Monitoring and Controlling Project Work.
Summarize Project Results and Lessons Learned.
Follow up every day to complete every task at time.
Using MS Project and making Gunt chart for the project.
Coordinate with all the Project Stockholders to finish it at Specific time.
Responsible for Nestle` “Rawash” Network infrastructure Project from scratch.

Apply Nestle Compliance and standard in IT department as apart of Nestle continence Excellence Project.
Implement and Manage HP Servers \[Proliant DL G 5, 7, 8\].
Responsible for \[AD, DHCP, File Server, Exchange\] servers.
Backup & Recover with HP MSL \[2024 & 6030\] and Symantec Backup Exec.
Optimize Wan environment by using “Riverbed steelhead”
Coordinate with IT manager for Developing disaster recovery procedure and plan for the critical operations.
Configure Cisco Call Manger for adding new IP Phone to the organization.
Closing Globe tickets by using HP Service Manger.
Responsible for sites assets and controlling them by HP Asset Manger.
Give a training Sessions for Nestle` Users about any new tools and Technology
Solve all IT issues related to AD & Exchange server.

Intrusion Detection/Prevention System
FW-VPN
symantec endpoint protection
Microsoft System Center Technology \[ SCCM - SCOM- .....\]
Microsoft Technology Exchange 2013
Linux Red Hat V.6 Essential
VM Ware EXSI V.5
HP Servers & Storage - backup Solutions
Avaya Communication Manager Basic Administration.
Cisco Voice over IP - CVOICE v8.0
CIPT1 & Cisco TelePresence Fundamentals.
CCNP Routing Fundamentals
Cisco TelePresence
IPTV (Cisco-Locatel).
Digital Signage (DMM -DMP)
Cisco Wireless

Respond to requests for technical assistance in person, via phone and e-mail.
Hands-on experience with Microsoft Windows Client OS (xp, 7 ).
Follow help desk procedure .
network support & troubleshooting with Cisco devices .
Support computing network infrastructure AD, DNS, and DHCP…….etc.

had taken comprised courses which was included many objects :
- programming & web designer section.
- communication & micro waves .
- micro control & little about plc.
- network fundamentals (routers & switching).

Respond to requests for technical assistance in person,
resolve hardware, software problems to provide technical assistance and support.
Hands-on experience with Microsoft Windows Client OS (Win XP, 7).
Troubleshooting with Cisco devices such as (Routers & switches ) with the student .

know information about:
Frame, Box, Central, cables in the centrals and how it communicates data, ....etc