Senior System Engineer
Dell EMC
Total years of experience :12 years, 6 Months
VMware Technical Support Engineer Level 2
•Provide technical support to VMware customers to resolve issues relating to system operations, faults, storage and networking.
•Diagnoses the software, hardware, and environment/infrastructure issues.
•Provide high-level support for products in the VMware vSphere suite. Specialize in VMware Virtual Center, ESXi, Converter, and SSO, including Networking solutions for VMware environmental infrastructure.
•Provide Fault cause analysis for resolved issues at customers request.
Senior Systems Engineer with extensive Team Management and Administration experience. Thorough knowledge of IT; Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with my team. Well organized and structured approach and always with a first class work ethic and Self- motivator.
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Work duties:
•Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
•Configuring WDS, WSUS, File Servers
•Installing and Configuring MS Hyper-V service and Hyper-V Clustering
•Install, Monitor and maintain Servers/Clients systems
•Installing and Configuring Vsphere, Esxi 5.x and 6.0
•Configuring Vsphere Data Protection 6 (VDP 6)
•Troubleshoot and solve windows 2003, 2008, 2012 problems.
•Configuring and Managing Linux Services BIND, SQUID and POUND for High availability solutions And Network Load Balance
•Software Testing, Implementation & configuration.
•Provide End User training and documentation.
•Perform scheduled maintenance upgrades.
•Perform other related duties as assigned (i.e. Design and Implement new services).
Managing Veeam Backup and replication
•Make recommendations for future upgrades.
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Projects
•Active Directory at Hindawi Publishing Corporation
Design and implement ADDS in Hindawi Publishing Corporation, and elevate the corporation's infrastructure level from a WORKGROUP environment to Domain environment. Using large scale scripting techniques to automate the joining of 1200 client PCs and 100+ servers. Using Windows migration wizard, and User State Migration Tool (USMT) to ensure that the user have the same experience
• WDS and WSUS at Hindawi Publishing Corporation
Design and implement WDS in Hindawi Publishing Corporation. Benefits: Deploy client/server customized images though the network. - Start WinPE support applications through the network (e.g. Acronis, Paragon) The WDS servers utilize the network bandwidth and use unicast sessions with multiple speeds (Low, medium, and high), also can deploy images to multiple clients using multicast sessions. Unattended files are used to automate the installation Process. - Upgrade from Windows 7 (32 bit) to Windows 8.1 (64 bit) using WDS with unattended file. - Making Different Windows 8.1 Image for deploying. Configure WSUS and WSUS Replica to reduce internet traffic that consumed for windows update.
•File and Storage Server at Hindawi Publishing Corporation
Configure file server for all company to back up their important files
•Hindawi Physical-to-Virtual (P2V) Project
involves the process of decoupling and migrating all the company physical server's operating system (OS), applications, and data from that physical server to a virtual-machine guest hosted on a virtualized platform. still in progress
•Design and Install Network Infrastructure Components.
Install and Configure Different Network Services (e.g. DHCP, DNS, WINS...).
Work Duties:
• Configuration and Troubleshooting for Routers (ADSL, 3G & fiber Optic).
• Configuration and Troubleshooting for Access Points (AP, Repeater, WDS..., Etc.).
• Configuration and Troubleshooting for IP-Cam (Monitor and storage).
• Configuration and Troubleshooting for D-link Cloud Services (Cloud cameras and Routers)
• Configuration and Troubleshooting for Power Line Devices (Routers-Access points)
• Configuration and Troubleshooting for Print Server.
• Configuration and Troubleshooting for Switches
Work Duties:
Reviewing Business Requirements for the Applications and websites.
Performing Functionality Testing
Performing Usability Testing
Performing Performance Testing
Performing Load Testing
Performing Compatibility Testing
Project: Digital Radar speedometer Project Grade: Excellent