أحمد اسماعيل عبدالعزيز

-Team leading
-Projects leading
-Department leading

IT management
Business Analysis
Software Development
Scrum master

Analysis Development for the system

system analysis
Application development
Smart systems
Intelligent systems
Software Development

provides technical support for optimum performance of IT infrastructure. Some of the responsibilities include:
• Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
• Upgrade PC memory, hardware when requested by user.
• Checkup every month for Windows, Microsoft Office and adobe updates at user workstations in assigned locations.
• Analyze hardware problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.
• Verify availability of barcode identification numbers on new IT equipments and dispatch to respective locations after approval from Manager-IT.
• Update asset records of concerned resource profiles in e-synergy.
• Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
• Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop
Web site management.