Cisco Collaboration Engineer
BMB Solutions
مجموع سنوات الخبرة :11 years, 8 أشهر
• Ability to install, trouble-shoot, configure and administration for Cisco collaboration solutions blow:
Cisco Unified Communication Manager (CUCM) including Telephony Registration, Dial Plan, Call Routing, Translation Patterns, Digit Manipulation, Hunting, Call Queuing, Call Forwarding, SRST, MGCP FB, Device pools, Regions, Locations, PL, CAC, Media Resources and Extension Mobility.
Cisco Unified Communication Manager Express (CME) for SIP and SCCP.
Voice Gateways "E1 PRI, SIP & H.323 Dial-peers, MGCP, Translations Rules …etc."
Cisco Unified Contact Center Express (UCCX).
Cisco Unity Connection (CUC).
• Cisco Unified IM & Presence server.
• Troubleshooting for Calabrio QM
Voice Gateways "E1 PRI, SIP & H.323 Dial-peers, MGCP, Translations Rules …etc."
Cisco Unified Contact Center Express (UCCX).
Cisco Unity Connection (CUC).
• Troubleshooting for Calabrio QM.
• Troubleshooting for Cisco Meeting Server (CMS).
• Support Customers by solving their issues and troubleshooting their problems.
- Make Installation for Cisco call manager versions 11 (CUCM v11), With deployment of Telephony Registration, Dial Plan, Call Routing, Translation Patterns, Digit Manipulation, Hunting, Call Queuing, Call Forwarding, SRST, MGCP FB, Device pool, Regions, Locations, PL, CAC and Extention Mobility.
- Worked on TDM Voice gateway ( H323 & MGCP )
- Make integration between CUCM and CUC .
- Make integration between CUCM and IM&P .
- Make integration between CME and CUE .
- Atended for CCNA Collaboration training courses ( CICD + CIVND2 )
- Atended for CCNP Collaboration training courses ( CIPTV1 + CIPTV2 + CAPPS + CVoice )
In Zafarana Wind Farm Projects, Communication and Operation Engineer
Job description:-
• Handling communication issues between control room and wind turbines.
• Handling communication inside wind turbine between top and ground control unites, ( Fiber
Optics, copper cables, IP configurations .
• Make presentations for visitors about the wind farm operation.
Sales for Digital Telephony Systems and Call Centers modules installation based on
(VIOP technology, Asterisk communication platform and Linux Centos OS)
Job description:-
Call managers of companies and present system offers technically.
Assigning meeting to interested customers, Meeting them and prepare
Worked on CRM (Vtiger, Apptivo)
Training in Egyptian Radio and Television Union,
Broadcasting Engineering Sector
2 Weeks, Summer 2009, from 21/6/2009 till 2/7/2009
2 Weeks, Summer 2010, from 4/7/2010 till 15/7/2010
Building Maspero, Nile corniche, Cairo.
Broadcasting stations components, SNG units….etc.
2nd week: Training in Studios and Broadcasting radio stations,
Visits for some Radio & TV broadcasting stations
( abu zaabal, Al Mokattam )) .
Grade : Very Good 6th in my collage and their is 1.5% difference for honor degree.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.