Engy Mourad, Sales Manager

Engy Mourad

Sales Manager

Al Corniche Club

Lieu
Koweït - Hawali
Éducation
Etudes secondaires ou équivalent, Education English Department
Expérience
12 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 3 Mois

Sales Manager à Al Corniche Club
  • Koweït - Al Koweït
  • Je travaille ici depuis décembre 2016

•Performs outside sales to recruit new members through community outreach, corporate programs, and other creative programming to increase club membership.
•Provides information and guidance to prospective members regarding club facilities and programs that will help them meet their fitness goals.
•Enrolls the prospective member on the most appropriate membership to help them achieve their goals.
•Determines the desires, wants and needs of the prospective member by performing a proper Needs Analysis on all Qualified Guests via the Guest Courtesy Card.
•Provides information to prospective members in person or over the phone regarding club facilities and programs that suit their individual desires, wants and needs.
•Converts telephone inquiries into club visits. Gives tours and trial memberships to prospective members
•Meets daily, weekly and monthly Individual Membership Goals as set forth by management.
•Solicits prospective members both inside and outside the club by distributing guest passes, asking for referrals, and using other prospecting techniques approved by the club.
•Records prospect information in RCM guest log and in an orderly tracking system.
•Follows-up on all prospects with effective telephone and mail contact to invite and inspire them to visit and join the club.
•Upgrades existing memberships to memberships of a greater value, by adding family members and providing personal training packages.
•Prepares for, attends and actively participates in sales meetings.

Renewal & Retention Manager à Al Corniche Club
  • Koweït - Al Koweït
  • septembre 2016 à décembre 2017

- Selling the company’s products and services
- Work with existing base of customer to grow and retain the base
- Quickly learn and work in multiple customer billing, tracking and Intel systems
-Achieving and exceeding monthly sales/renewal quotas as set by management
- Adhering to sales guidelines as communicated
- Documenting all initial and ongoing customer contacts as required
-Quickly learning about and adapting to new products and services
- Upholding the highest levels of integrity and customer service
-Carrying out other responsibilities as assigned

CEO Execuitive Secretary à Al Argan Gulf Real Estate Services Company
  • Koweït
  • juin 2014 à septembre 2016

 Completes a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; completing expense reports;
 composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
 Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
 Communicates directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives.
 Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
 Provides a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
 Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer, " having a sense for the issues taking place in the environment and keeping the President updated.
 Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact.
 Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.

Executive Secretary for the CEO à Al Dana international trading & contracting company
  • Koweït - Al Koweït
  • février 2014 à juin 2014

 Provide administrative and clerical support to the Chairman.
 providing secretarial, clerical and administrative
support in order to ensure that services are provided in an effective and efficient manner
 Direct the general public to the appropriate staff member reports to the First Nation Administrator and is responsible for
 providing senior level secretarial and clerical services for the Chief and First Nation Administrator

 Maintain the general filing system and file all correspondence

 Receive, direct and relay telephone messages and fax messages

 Assist in the planning and preparation of meetings, conferences and conferences telephone calls


 Make preparations for Band Council and committee meetings
 Maintain an adequate inventory of office supplies
 Respond to public inquiries
 Provide word-processing and secretarial support
Type confidential documents on a word-processing system

Executive Office Admin à Mirus Catering Company
  • Koweït - Al Koweït
  • janvier 2013 à avril 2014
English Teacher à Arthur Huze School
  • Egypte - Le Caire
  • octobre 2011 à août 2012

teaching English

Éducation

Etudes secondaires ou équivalent, Education English Department
  • à Sohag University
  • juillet 2011

education

Specialties & Skills

Hotel Reservations
WebSphere Process Server
Education Law
Leave Administration
DRIVERS
BENEFITS
HOTEL RESERVATIONS
MEDICAL INSURANCE
OFFICE SUPPLIES
PASSPORT
PAYROLL
RECRUITMENT

Langues

Arabe
Expert
Anglais
Expert