Sales Coordinator
Multiplast Trading LLC
Total years of experience :4 years, 2 Months
-Handling a Luxury Brands such us Roberto Cavalli, Blumarine, Iceberg, Cacharel, Frankie Morello, Etc.
-Greeting customers who enter the shop.
-Be involved in stock control and management.
-Assisting shoppers to find the goods and products they are looking for.
-Being responsible for processing cash and card payments.
-Stocking shelves with merchandise.
-Answering queries from customers.
-Reporting discrepancies and problems to the supervisor.
- Taking inbound calls.
- Responsible for answering the quires of the customers.
- Assist them to process there payments and refunds.
- Explain existing balances and bill information.
- Update existing customer information on their accounts.
-Provide customers with product and service information.
-Identify and escalate priority issues.
-Troubleshooting customer cellphones.
-Assist them to activate customer phone and create account.
-Giving customer satisfaction.
-Manage and resolve customer complaints.