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Enray Borge

Client Account & Business Development Manager

ADM Group

Location:
United Arab Emirates - Dubai
Education:
Higher diploma, Media and Advertising
Experience:
19 years, 11 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  19 Years, 11 Months   

March 2022 To Present

Client Account & Business Development Manager

at ADM Group
Location : United Arab Emirates - Dubai
• Responsible for all business development & growth initiatives in the MEA region.
• Managing a global beauty client’s portfolio in the Middle East. Responsibilities pertain to vendor
management, cost engineering, overseeing production, reporting, and project delivery. Elements sourced from local & global supply chains are retail gifts, merchandising premiums, print and POSM elements. Deliveries across the MEA region.
• Responsible for setting up a new supply chain in the MEA region, evaluating vendors & onboarding them.
September 2016 To February 2022

Director Of Operations

at Noaf Advertising LLC
Location : United Arab Emirates - Dubai
Overseeing general management of an advertising production house / Joinery, providing production solutions for
all types of retail displays and point-of-sale materials. Directly involved with client relations, vendor relationships,
manpower allocation, and machinery management. Assigning personnel to client projects and verifying project
requirements/ delivery timelines are satisfactory and met. Prepare project cost estimates, manage project P&L,
and submit bid tenders for RFQs. Build client relationships and ensure client satisfaction. Monitor cash flow, client
payments, and vendors/supplier payments. Perform inventory check/management and stock reordering. Coach
and mentor Sales and Client Servicing team members, conduct one-on-one performance reviews, and lead team
meetings with Sales and Production teams. Clientele: Kelloggs, Pepsico, Aujan Coke, Abbott, Ego Pharma, P&G,
Bahlsen, Carrefour, Grandiose, Union Coop, Bayara, Damac,
Built business up from ground zero, from machinery selection and testing, creating internal production line and
business development to hiring and building the team.
Grew business from zero to 3 million AED within two years with 20% growth in sales year on year.
Optimized production floor usage and warehouse space.
Streamlined production processes.
August 2014 To August 2016

Client Servicing Manager

at M3 Productions
Location : United Arab Emirates - Dubai
Managed client servicing for key accounts of full-service design and production company that provides point-of-
sale materials and retail promotion solutions for brands. Managed projects for major clients account in the
company. Enhanced the client servicing experience for the clients by adding professionalism and a high level of
attention to detail and ownership of projects. Scaled up billing on clients’ accounts by collaborating with Marketing,
Brand Managers, Retail Designers, Procurement, and advertising agencies. Tracked and monitored production
progress, performed quality checks, and delivered point-of-sale materials throughout Gulf Cooperation Council
countries, Middle East, and North Africa. Clientele: L’Oreal (Lancôme, Kiehls, Ralph Lauren, Giorgio Armani, Yves
Saint Laurent, Urban Decay, L’Oreal Paris, Garnier, Maybelline, Essie, NYX, La Roche Posay, Vichy, Kerastase,
Redken), Christian Dior, P&G (Head & Shoulders, Ariel, Pampers, Always, Gillette, Venus, Febreze, Oral-B),
Unilever (Ponds, Axe, Lipton, Knorr, Dove)
Selected to manage client servicing function for the company’s largest accounts, which were L’Oreal, as
well as other major accounts of P&G and Unilever
Won new clients and business that generated 4 million AED within two years.
Grew yearly billing of my accounts from 6 million AED in 2014 up to 18 million AED in 2016 by
strengthening client relationships, securing new clients, and providing outstanding client servicing.
Delivered projects for production of retail activation stands, product launch display units, mall activation
podiums for luxury clients, in-store branding and activations, and retail point-of-sale display stands.
Optimized client servicing by improving processes and introducing new reporting formats and systems.
November 2010 To July 2014

Client Servicing Executive

at Creactions Advertising | Brand People FZ LLC
Location : United Arab Emirates - Dubai
Served as key Client Servicing Executive and primary point of contact for all clients throughout Gulf Cooperation
Council countries, Middle East, North Africa, and Levant of integrated retail branding and POS merchandising
solution agencies. Received project briefs and yearly marketing plans from clients and relayed them to Creative
team. Reviewed Creative materials to verify satisfaction of client requirements. Produced client cost estimates and
samples, determined production schedule, and generated delivery reports. Monitored production progress,
coordinated delivery and logistics with Production team, and ensured on-time delivery to client distributors.
Generated project invoicing and billing reports, tracked w vendor payments, and managed vendor relationships.
Kept abreast of shipping documentation requirements for shipping to GCC countries, Middle East, and North Africa
and instructed team to prepare documents accordingly.
Led client servicing for major FMCG companies, including Ferrero, Kellogg’s, Heinz, Paramount Farms,
Carlsberg, and Dabur International.
Delivered 10 million AED in yearly revenue by maximizing existing client business and securing new large
clients through improving workflows/reporting systems and strengthening client relationships.
Grew certain clients’ accounts from 500K AED to over 2 million, in a span of 2 years.
April 2008 To August 2010

Assistant Manager

Location : India
April 2007 To March 2008

Assistant Account Manager

at QED Enabled Services
Location : India
July 2005 To August 2006

Client Relations Executive

at WNS Pvt. Ltd
Location : India
October 2003 To March 2005

Client Relations Executive

at Convergys Indi
Location : India

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2016

Higher diploma, Media and Advertising

at Welingkar Institute of Managemen
Location : India - Mumbai
Grade: 3.6 out of 5
Post Graduate Diploma (2 Years / MBA Equivalent)
June 2010

Higher diploma, Event Management

at EMDI Institute of Media and Communication
Location : India - Pune
Post Graduate Diploma in Event Management ( 1 Year)
June 2003

Bachelor's degree, Marketing and International Trade

at University of Pune
Location : India - Pune
Bachelor of Commerce - Specialized in Marketing & International Trade.

التخصصات والمهارات

CUSTOMER RELATIONS

MATERIALS MANAGEMENT

ADVERTISING

BRAND MANAGEMENT

BUSINESS DEVELOPMENT

المهارات الشخصية

الاتصال التنفيذي

Client Relations

ادارة مشاريع

يتمتع بروح الفريق

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