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Entesar Hamidi, Adminsitrative  Assistant & Indoor Sales Representative

Entesar Hamidi

Adminsitrative Assistant & Indoor Sales Representative·Global Security Systems

Kuwait

Bachelor's degree, Bachelor of Arts - English langauage and Literature

Work experience

Total years of experience: 12 years, 7 months

Adminsitrative Assistant & Indoor Sales Representative

September 2021 - Present

Global Security Systems

Hawali, Kuwait

September 2021 - Present

- Carry out administrative jobs for example filing, typing, copying & scanning.
- Schedule & coordinate meeting.
- Draft memos & correspondences both in Arabic & English.
- Greet guests & visitors.
- Send faxes & emails.
- Assist hr. Department in recruitment process like job postings, resume screenings, initial interviews.)
- Maintain employees' records including (attendance, personal information
- Answer clients’ inquiries regarding our company products & services.
- Promote for our company products over the phone & through social media.
- Send & receive letters for the company.
- Responsible for managing tender process with our tender team
- Create deadlines & communicate with different suppliers to get best prices.
- Read the terms & conditions of tender documents.
- Achieve above sales target.
- Arrange meeting with customers to explain about our company products &services.
- find new opportunities to expand the company business.
- Convince the customers by using effective techniques.

Company industry:
Security & Fire Systems
Job role:
Administration

Document Controller

July 2016 - Present

First Qatar Real Estate development Co.

Al Kuwait, Kuwait

July 2016 - Present

1-Maintaining a tracking facility to enable documents to be updated easily.
2-Scanning in all relevant new documents
3-Maintain the files and control logs as required by the project
4-Presentation and filing of documents and drawings
5-Responsible for maintaining hard copy information
6-Issuing and distributing controlled copies of information
7-Ensuring all documents are as up to date as possible within electronic filing
systems
8-Maintain updated records of all approved documents and drawings and their distribution clearly
9-Control workflows management and documents distribution...

Company industry:
Real Estate
Job role:
Administration

Executive Secretary / Document Controller/ Sales Coordinator

August 2014 - June 2016

Al Ahlia Integrated General trading & Contracting CO

Al Farawaniyah, Kuwait

August 2014 - June 2016

-- Draft Proposals, Quotations and Invoices for clients using Word, Excel
- Coordinate purchases from worldwide network of suppliers
- Ordering office stationery and other general office supplies and equipment and ensuring supplies are kept at a consistent level
- Create Memos, reminders
- Organize meetings with international suppliers and provide brief introduction on
company activities
- Prepare subcontractor payment by making calculation & submitting to finance department to release the payment
- Coordinate with mandoob by preparing the required documents to register the agency agreement at Kuwait Chamber of Commerce & Industry
- Prepare the prequalification documents to get KOC & KNPC approval
-Receive, direct and relay telephone messages and fax messages
-Direct the general public to the appropriate staff member
-Maintain the general filing system and file all correspondence
- Prepare a variety of reports in English and Arabic.
-Assist in the planning and preparation of meetings, conferences and conference telephone calls for clients
- Translate a variety of reports into English and Arabic.
- Translate contracts from English into Arabic
- Follows up on payments with Finance Department on purchase orders.
- Coordinates and facilitates calendar to arrange appointments and meetings.
- Prepare and submit monthly timesheets, overtime to HRD
- Daily cash collection & reconciliation with the accounting department
-Respond to public inquiries
-Provide word-processing and secretarial support
-Responsible for overseeing incoming documents, organizing them as necessary, and updating records and logs for tracking these documents
-Overseeing the flow of information through documents in a company, ensuring that proper documents are available or sent to those who need them.
-Communicate with management and various team leaders and members to ensure the flow of information is accurate and effective.
-Responsible for the booking (hotel & ticket) for the management and employees
-Using Oracle system to prepare purchase orders
- Co-ordinate with logistic department for receiving the shipment
-Contact customers and prospects to arrange appointments or make follow-up calls to confirm orders or delivery dates
-Speaking with customers using clear and professional language.
- Handle orders by telephone, email or mail and check that they include correct prices, discounts and product numbers, contacting customers to resolve any queries
- Post ads by using multi classified sites
- Coordinate with HRD regarding issuing visit visa for new visitors or labors by preparing the required documents
- Maintain updated records of all approved documents and drawings and their distribution clearly
- Maintain the files and control logs as required by the project.

Company industry:
Civil Engineering
Job role:
Administration

customer service

January 2014 - August 2014

Alaaly communication

Al Kuwait, Kuwait

January 2014 - August 2014

Scanning, faxing, emailing, dealing with correspondence, answering phones and transferring phones to its relevant.
-Typing, word processing
-Determines requirements by working with customers.
-Answers inquiries by clarifying desired information; researching, locating, and providing information.
-Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Work on Zain system for activating and cancelling lines and adding packages.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Administrative assistant

September 2013 - October 2013

Snow Mountain Engineering Corporation

Al Kuwait, Kuwait

September 2013 - October 2013

-Answer and direct phone calls
-Organize and schedule meetings and appointments
-Maintain contact lists
-Produce and distribute correspondence memos, letters, faxes and forms
-Assist in the preparation of regularly scheduled reports
-Develop and maintain a filing system
-Order office supplies
-Book travel arrangements
-Assist in resolving any administrative problems
-provide general administrative and clerical support including mailing, scanning, faxing and copying to management
-prepare and modify documents including correspondence, reports, drafts, memos and emails
-Maintain office supplies for department
-Open, sort and distribute incoming correspondence

Company industry:
General Engineering Consultancy
Job role:
Administration

Education

Arab Open University

June 2008

June 2008

Bachelor's degree, Bachelor of Arts - English langauage and Literature

Kuwait

Arab Open University - Bachelor of Arts - English langauage and Literature

Skills

Administration
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Administration
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Banking
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Banking
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Literature
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Literature
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English
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English
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Administration
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Administration
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Banking
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Banking
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Literature
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Literature
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English
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English
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