1- Logistics coordinator, Customer service executive
NRL Logistics
Total years of experience :5 years, 0 Months
1- Logistics coordinator, Customer service executive, NRL Logistics
company Cairo, Egypt, From 1 December 2009, present
' Follow up on all departments ( sea import ans export, air import and export)
' Received and confirmed clients bookings
' Processed all shipment documentations such as Bill of lading, etc
' Followed up on all shipments from port to port.
' Updated the consignee with all the shipment details.
' Kept all clients updated with freight rates.
' Maintained open - channel communication with clients and agents via email.
' Cleared payables with shipping agents according to most updated quotations.
Account Executive, Iml Adrenaline (In Store Media Limited), Cairo, Egypt, from 15 December 2008 till 30 November 2009
' Responsible for managing projects that are marketing oriented (Store check
Services, Auditing, Merchandising, Mystery Shopping)
' Handled international accounts and coordinated with the concerned teams in IML
international branches \[International Clients handled are Reckitt Benckiser in Egypt and Delta, Mars in Egypt, Morocco, KSA and Lebanon, Novartis Consumer Health in
Egypt and Delta, Swarovski in Egypt\]
1
' Responsible for managing auditors, merchandisers and different internal entities.
' Coordinating with all the necessary parties in order to manage the projects in the most efficient way; to handle the clients' requirements and apply them internally.
' Responsible of preparing power point presentations and different analysis that sum up the results of the auditing and mystery shopping projects; and present it to the clients.
' Responsible for revising the reports and checking on the field and making sure the work is done correctly.
' Responsible for preparing quotations and the expected cost for different projects,
handling the field staff and follow up financial issues.
' Responsible for managing daily correspondence that concern different projects.
' Approached new potential clients.
Summer Trainings:
Summer 2008: Iml-Adrenaline Company: Marketing Research and Mystery Shopping
Summer 2007: Orascom Company: Technical office
Summer 2006: Dardanelle Company: Personal manager's assistant
Summer 2005: Decent Home Company: Doing projects on AutoCAD prog
- Activities
Member, charity committee & social activity.
' Responsible for raising funds for food and clothes to the poor
' Assisted colleagues to solving social problem- Skills
2003 Thanawaya Amma Ramses College for girls, Cairo, Egypt
2008 Bachelors of fine arts Décor department Helwan University