Export Executive
Qatari German Co. for Medical Devices
مجموع سنوات الخبرة :23 years, 9 أشهر
Highlights:
o Lead member who played a pivotal role in developing key markets inclusive of UN, NGOs, Spain, Germany, Cyprus, Romania along with North Africa comprising of Libya and Morocco.
o Lead member who successfully managed to gain a good share for QG in Saudi in SGH tender (biggest tender in ME) also in UNICEF tender, PAHO- WHO tenders
o Played a cardinal role in selecting appropriate distributor, evaluation of markets, products evaluation and registrations in diverse market.
o Liaised with the Quality Management and R & D team in the developing of new products for QG range such as safety syringes and safety IVC.
Key Responsibilities:
o Reporting directly to the Acting Chief Executive Officer helping to identify primary thrust areas of business based on market surveys and analysis, designing and implementing strategic business development measures to optimize sales, volume distribution and customer service.
o Developing, implementing and integrating range of sales and marketing strategies, ensuring sales goals and profit goals are met, by recognizing profitability and revenue impact of all business opportunities.
o Formulating budgets, performing variance analysis and comparing actual results with the defined budgets while ensuring affirmation with business strategies.
o Maintaining effective relationship with customers by providing premier customer service, developing good rapport by responding effectively to customer issues/problems in a timely manner. Sustaining highest standards of work ethics on matters relevant to client well-being and protection of corporate business interests.
o Actively focusing on achievement of long term sales and gross profits, thereby generating revenues and maximizing profit margins by identifying high potential sales opportunities and prioritizing them.
o Oversee, monitors and evaluates the export sales activities, conducting performance reviews periodically to maintain and increase productivity, market share and profitability aimed towards achieving organizational goals.
o Lead contact person in the supervision of the inbound and outbound traffic of orders maximizing cost-effectiveness and tracking of consignments by evaluating suppliers based on price, quality, and delivery speed
o Manage the buying and delivery process of goods or services and the placement and delivery of purchase orders on behalf of the company by diligently cross checking safety stocks to ensure the best supply chain solutions
o Maintain and review purchase records of items bought, costs, deliveries, product performance and inventories.
o Evaluate and monitor contracts to ensure that purchase terms and conditions are complied by the vendors and determine changes if needed.
o Negotiate rates with carriers to secure the best possible rates in-line with the company’s buying policy.
-CUSTOMER SERVICE SUPERVISOR-
CLAYMOUNT ASSEMBLIES PHILS. INC.
Bldg. 9, 10 & 11 Harvard Ave EZP Business Park CPIP Brgy Batino
Calamba City, Laguna Philippines
June 2011 -September 2012
Specialization: Sales & Market Development, Customer Service, Operations - Engineering/ Technical/ Medical Devices
Role: Management
Job Description:
o Assists in the generation of sales for a portfolio of accounts to achieve annual sales targets
o Research new sales opportunities within the existing portfolio of accounts and identify new potential customer within the allocated sales territory.
o Educates consumers to new and buying standards and creates global prestige for the company & image through skillfully prepared promotional materials, advertising campaign, product presentation focusing on product information and demonstration.
o Maintain market vigilance on competitors' market strategies and relay relevant information to the team.
o Maintain all required records of sales and other relevant information to qualify and quantify customer performances
o Maintain awareness of developments in sales generation and product development
o Evaluate customer research, market conditions and competitor data to implement sales planning as needed
o Maintain an awareness of developments in the field of product marketing and research to ensure that the company continues to compete effectively
o Provides survey feedback form and evaluation forms regarding the effectiveness of different marketing strategies by the company.
o Import/ Export shipment monitoring
- ASSISTANT STORE MANAGER -
GCRC 888 POULTRY FEEDS SUPPLY
2A Rizal Ave. Bgry Timugan, Poblacion
Los Baños Laguna Philippines
April 2010 - June 2011
Job Description:
o Educates consumers to new and buying standards and creates nationwide prestige for the company & image through skillfully prepared promotional materials, advertising campaign focusing on product information and demonstration.
o Provides survey feedback form and evaluation forms regarding the effectiveness of different marketing strategies by the company.
o Reports directly to the General Manager regarding current market situation and the poultry industry by preparing various papers required for submission concerning sales forecasts.
o Monitors current market trends and activities among competitors, dealers and distributors through published advertisements in local magazines, newspapers.
o Giving pertinent vital information to sales staff to help them reach greater efficiency and higher sales productivity that includes monitoring and measuring customer perception and satisfaction through surveys.
o Serves as the company's customer contact personnel regarding different marketing activities for sub-dealers.
o Coordinates directly with suppliers to ensure timely delivery of various point of purchase collaterals (i.e. standee display units, banners, posters etc.) to escalate sales.
o Handles on-sight supervision of the store, upgrading and maintenance and inventory management of display items.
o In-store Stock/Product Inventory movement monitoring and supervision.
o Monitored new and upcoming products thru coordination with different product suppliers.
- OPERATIONS SUPERVISOR/ TEAM LEADER-
ePERFORMAX CONTACT CENTERS & BPO
BPI Buendia Center, Sen. Gil Puyat Ave.
Makati City Philippines
October 2005 - March 2010
General Responsibility
To support floor operations by sharing project knowledge, teaching skills, and providing feedback as appropriate, to maximize the performance of the team and the project overall.
Specific Responsibilities
• Be available on assigned shifts or teams to answer questions and provide information and guidance to agents on the production floor.
• Continually seek to identify opportunities to improve performance and make recommendations to management to enhance processes, training or general management.
• Support the development and implementation of monthly performance maximization plans for each team and the project overall.
• To motivate individual agents and the teams overall to consistently maximize their individual and collective contribution to the project and our company overall by initiating and supporting the site campaigns.
• Analyzes, evaluates, interprets, and summarizes data in preparation for generation of reports for performance evaluation of the program.
• Develops, customizes and prepares operational and customer reports.
• Manages data entry, collection and tracking of relevant data and records.
• Performs miscellaneous job-related duties as assigned
.
Key Organizational Relationship
Supervises Operations Processes and Program Teams
Coordinates Program and Company PMax Department
-MARKETING ASSOCIATE-
ePERFORMAX CONTACT CENTERS CORP.
BPI Buendia Center, Sen. Gil Puyat Ave.
Makati City Philippines
July 2004 - October 2005
-MARKETING OFFICER-
SIAM MARIWASA TOTO, INC.
Legaspi Village Makati City, Philippines
November 2002- July 2004
Job Description:
o Educates consumers to new and buying standards and creates nationwide prestige for the company & image through skillfully prepared promotional materials, advertising campaign, product presentation and plant tour focusing on product information and demonstration.
o Provides survey feedback form and evaluation forms regarding the effectiveness of different marketing strategies by the company.
o Reports directly to the Market Development Manager regarding current market situation and the construction industry by preparing various papers required for submission concerning sales forecasts.
o Monitors current market trends and activities among competitors, dealers and distributors through published advertisements in magazines, newspapers and media action plan on radio or television.
o Daily monitoring of current economic situation regarding foreign exchange rates, GDP's, GNP's and other economic indicators.
o Giving pertinent vital information to sales staff to help them reach greater efficiency and higher sales productivity that includes monitoring and measuring customer perception and satisfaction through surveys.
o Serves as the company's customer contact personnel regarding different marketing activities for the distributors and dealers.
o Coordinates directly with suppliers to ensure timely fabrication and delivery of various point of purchase collaterals (i.e. standee display units, banners, posters etc.) to escalate sales.
o Coordinates with designers and project contractors for timely fabrication of various showroom display showcases for company products
o Handles on-sight supervision of the company showroom fabrication, upgrading and maintenance and inventory management of display items.
o Serves as the company's contact personnel on event sponsorship, conventions and other advertising and promotional activities.
-OPERATIONS ASSISTANT-
MINDORO WEEKLY INQUIRER
Calapan City, Oriental Mindoro Philippines
March 2001 - October 2002
Job Description:
o Served as the company's customer contact personnel
o Monitors and supervises timely replenishment of office supplies/ inventories pertinent to the effective operation of the publication.
o Ensures timely publication of the weekly newspaper by selecting/ pre-editing articles from correspondents which would be forwarded to the Editor-in-Chief.
o Responds to customer inquiries and complaints.
o Monitors market trends and activities among competitors.
o Telemarketing
-SALES COORDINATOR-
PERFECT PITCH - Southmall / P.S. Villareal Inc.
Las Pinas City Philippines
July 1999-April 2000
Job Description:
o Served as the company's customer contact personnel
o Stock/Product Inventory movement monitoring and supervision.
o Responsible for timely replenishment and inspection of products
o Monitored new and upcoming products thru coordination with Product Managers
o Telemarketing
November 2006- April 2007 PHOENIX ONE - The Knowledge Institute - Certificate in professional Medical Transcription
1996 - 2001 FAR EASTERN UNIVERSITY Bachelor of Science in Chemistry (Ladderized) -Food Technician (3rd Year) -Chemical Technician (2nd Year)