Bartender / Barista
Abu Dhabi Country Club
Total years of experience :15 years, 7 Months
• Provided customer service which resulted in returning customers.
• Demonstrated leadership as a trainer to all new employees.
• Mix ingredients of drinks to make preferred cocktails.
• Displayed communication skills through one on one contact with customers
• Skilled in preparing exceptional brewed coffee, espresso, and espresso coffee drinks including Cappuccinos and Lattes.
• Work well under pressure, and am able to multi-task.
• Maintained café and bar cleanliness at all times, maintaining condiment bar, and removing trash.
-Skilled in the art of mixing, garnishing and then serving drinks based on customer's needs.
-Knowledgeable in meeting, anticipating and later providing high quality services to the customers.
-Experienced in stocking and sanitizing the bar based on customer's needs.
Welcoming and caring attitude towards customer service.
-Ability to help customers to choose drinks from menu, taking orders and pleasing the customers.
-Does billing (payments thru cash or debit/credit cards.)
-In charge of inventory of stocks (daily and monthly)
-in charge of ordering of stocks.
Accomplishments
Warwick Hotel Colleague of the Month of April 2015
-Combine and serve wider types of beverages by mixing ingredients.
-Flair while doing drinks and having fun with the guests.
-Responsible for good operation of the bar.
-Taking care of inventory of all alcoholic and non alcoholic items.
-Keeping track of stocks and placing orders from the supplier.
-Keep sufficient supplies of items like spirits and beers.
-Serve guest with the best satisfaction.
-Gather cash or credit payments from guests.
Accomplishments:
-TGI Friday's Team Member of the Month of May 2011
-Flair Mixologist Search (Finalist) October 20, 2011
-Johor Flair Factor Challenge Champion and Best in Flair) October 5, 2011
-Malaysia Bartender Championship Mixology (Finalist) June 2011
Skills Used
Flairbartending
-Assist customers, give their needs and wants.
-Prepare drinks and desserts.
-Take orders from customers.
-Interview, evaluate and process client's loan application.
-Monitor status of all existing loan accounts to ensure continuous collection.
-Record and keep account balances of branch.
-Provide clerical support to the administration department.
-Prepare departmental correspondence and documents.
-Maintain and update database.
Skills Used
Computer savvy.
-Merchandising stocks.
-Cashiering.
-Inventory and recording of all items.
-Maintain cleanliness in the store.