Md Saddam khan

• Identify and fix billing problems in the telecom system by using
skills in Linux and database management.
• Perform root cause analysis of recurring billing problems using
logs, queries and system trace.
• Work closely with cross-functional teams, including developers,
RND, and customer support, to resolve complex billing issues.
• Testing of patch before/after deployed to product environment.

• Continuously monitor system performance to identify and address
any issues that could impact billing operations.
• Identify and fix billing problems in the telecom system by using
skills in Linux and database management.
• Perform root cause analysis of recurring billing problems using logs,
queries and system trace.
• Work closely with cross-functional teams, including developers,
RND, and customer support, to resolve complex billing issues.
• Patch deploy for different nodes.
• Testing of patch before/after deployed to product environment.
• Alarm monitoring and resolve it earliest.
• Perform different activity such as migration, patch deployment,
cleanup etc.

• Plan and execute project in time.
• Managing stakeholders, including client and project team members.
• Manage project budgets, track expenses, and ensure cost control
throughout the project.
• Identifying risk and develop mitigation strategies to minimize their
impact on project outcomes.
• Reporting and Documentation work.
• Lead and motivate cross-functional project teams, providing
guidance, support, and performance feedback.
• Maintaining good relationship with client, understanding client
needs, address concerns and ensure client satisfaction throughout
the project.

• Plan and execute 4G expansion of Nepal Telecom (NT).
• Interact with NT for prevalent issues, assess, co-ordinate scenarios
among various sub-contractors (telecom equipment installation
vendors) and present various project management plans for
working efficiently in teams and cross functional work groups.
• Mobilize the work groups and provided support for dynamic
problems and mitigate the chances of problems in future.
• Prepare quality guidelines, monitor and evaluate the quality of
equipment and work from sub-contractors according to NT
standard.
• Developed project progress charts, organize records and document
reports throughout different phases of the project.
• Responsible for overseeing the installation and maintenance of
telecom equipment at various sites.
• Troubleshot and resolved technical issues related to power systems,
transmission, and BTS equipment.
• Installed, Commissioned and maintained BTS equipment and
Transmission system.
• Accompanied the customer on a site visit for PAT.
• Ensured Compliance with all safety regulations and company
policies.

• Utilized geospatial analysis tools to find suitable locations to install
new, surveyed those locations to finalize leasing process.
• Integrated and commissioned new base stations.
• Optimized existing networks to reduce more than 30% of customer
complaints.
• Planned and implemented intra city fiber optics for network
connectivity.

• Managed first line maintenance team within a region to promptly
close the issue ticket and resolve network issues.
• Followed guidelines to complete preventive maintenance and
corrective maintenance of telecom sites.
• Reduced number of down sites and/or reduced downtimes with
proper planning and arrangement of available teams.
• Scheduled and monitored DG fueling to cope with not light time
situations.
• Maintained documentation to track the issues and proposed a
solution/feedback to higher management.