Logistics Coordinator
Famous Shipping and Clearing LLC
Total years of experience :3 years, 4 Months
Famous Shipping and Clearing
Logistics Coordinator / Sales Coordinator
Deira Dubai UAE
April 07, 2013 - Present
Duties and Responsibilities: • Submitting bill of entries in Dubai Customs online
• Answering phone calls and customers' inquiries regarding shipment
• Preparing documents for a new job shipment until close.
• Preparing bill of lading for Delivery order collection and calling shipping company for container's date of arrival and DO charges
• Working with Dubai Trade Portal preferably Mirsal II (submitting bill of entries, making tokens, contacting dubai customs for bill of entry approvals, dpa payment, preparing transport documents, preparing custom documents for submissions)
• Working with Dubai MUnicipality Portal for FIRS and product registration
• Negotiating freight charges for export shipment
coordinating shipping companies for the release, invoices and bill of lading)
• Taking charge of emails and correspondence
Customer Service Representative
Teletech
2flr Robinsons Mall, Lipa City, Batangas, Philippines
June 2011 - March 2013
Duties and Responsibilities: • Answering product and service question through phone and make appropriate transfers.
• Opens customer accounts to record account information.
• Updating account information to maintain customer records.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; make corrections and adjustments, following up to ensure resolution.
• Collecting and analyzing customer information by preparing product or service reports.
Data Encoder/Shop Assistant
Copy 1, Tanauan City, Batangas, Philippines
December 2010 - April 2011 (part time)
Duties and Responsibilities: • Enters wide range of information into computer for various purposes.
• Operates machines and equipments such as computer, scanner, printer and copy machines,
• Performs administrative task such as word processing, filling out paperwork, and maintaining records and files.
Bachelor of Science in Entrepreneurial Management Polytechnic University of the Philippines
Christian College of Tanauan J.V. Pagaspas St., Tanauan City Batangas City April 10, 2007
Tanauan North Elementary School J.P. Laurel Highway, Tanauan City Batangas City April 2003