Erica Ester Cabigas, Logistics Coordinator

Erica Ester Cabigas

Logistics Coordinator

Famous Shipping and Clearing LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Entrepreneurial Management
Experience
3 years, 4 Months

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Work Experience

Total years of experience :3 years, 4 Months

Logistics Coordinator at Famous Shipping and Clearing LLC
  • United Arab Emirates - Dubai
  • April 2013 to April 2014

Famous Shipping and Clearing
Logistics Coordinator / Sales Coordinator
Deira Dubai UAE
April 07, 2013 - Present
Duties and Responsibilities: • Submitting bill of entries in Dubai Customs online
• Answering phone calls and customers' inquiries regarding shipment
• Preparing documents for a new job shipment until close.
• Preparing bill of lading for Delivery order collection and calling shipping company for container's date of arrival and DO charges
• Working with Dubai Trade Portal preferably Mirsal II (submitting bill of entries, making tokens, contacting dubai customs for bill of entry approvals, dpa payment, preparing transport documents, preparing custom documents for submissions)
• Working with Dubai MUnicipality Portal for FIRS and product registration
• Negotiating freight charges for export shipment
coordinating shipping companies for the release, invoices and bill of lading)
• Taking charge of emails and correspondence

Customer Service Representative at Robinsons Mall, Lipa City
  • Philippines
  • June 2011 to March 2013

Customer Service Representative
Teletech
2flr Robinsons Mall, Lipa City, Batangas, Philippines
June 2011 - March 2013
Duties and Responsibilities: • Answering product and service question through phone and make appropriate transfers.
• Opens customer accounts to record account information.
• Updating account information to maintain customer records.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; make corrections and adjustments, following up to ensure resolution.
• Collecting and analyzing customer information by preparing product or service reports.

Data Encoder/Shop Assistant at Tanauan City
  • Philippines
  • December 2010 to April 2011

Data Encoder/Shop Assistant
Copy 1, Tanauan City, Batangas, Philippines
December 2010 - April 2011 (part time)
Duties and Responsibilities: • Enters wide range of information into computer for various purposes.
• Operates machines and equipments such as computer, scanner, printer and copy machines,
• Performs administrative task such as word processing, filling out paperwork, and maintaining records and files.

Education

Bachelor's degree, Entrepreneurial Management
  • at Polytechnic University of the Philippines
  • April 2011

Bachelor of Science in Entrepreneurial Management Polytechnic University of the Philippines

High school or equivalent, MANAGEMENT
  • at Christian College of Tanauan
  • April 2007

Christian College of Tanauan J.V. Pagaspas St., Tanauan City Batangas City April 10, 2007

High school or equivalent,
  • at Tanauan North Elementary School
  • April 2003

Tanauan North Elementary School J.P. Laurel Highway, Tanauan City Batangas City April 2003

Specialties & Skills

Customer Service
Team Management
Time Management
Job Scheduling
ACCOUNTS TO
ADJUSTMENTS
ANSWERING
COLLECTION
CORRESPONDENCE
CUSTOMER ACCOUNTS
CUSTOMER SERVICE
SALES COORDINATOR
SHIPPING

Languages

English
Expert