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fawzi abdin, Sales Account Manager

fawzi abdin

Sales Account Manager·Sidel Group

United Arab Emirates

Bachelor's degree, mechanical engineer

Work experience

Total years of experience: 15 years, 3 months

Sales Account Manager

July 2018 - Present

Sidel Group

Dubai, United Arab Emirates

July 2018 - Present

My duties and responsibilities: Organizes and develops sales and sales promotion of Sideloffer (Equipment, Inte-gration, Engineering & Services) withinthe dedicated geographical area or business sector.
Actively participates in the development of the Company and constantly strengthens itsbrand image.
Proposes an annual action plan to the Zone Sales Director.
Manages customer relationship in relation with the different departments of thecompany ( PM2, Design office, Manufacturing, …)
Develops sales within my area.
Transmitting all the necessary information to establish the offer (pre-qualifications ofsolutions).
Establishing commercial contracts respecting Group directives.
In case of intermediaries (agents, other company of the Group …), supervising andchecking the middle man but also managing the training and reinforcing the partnernetwork.
Participates in sales promotion proposing and implementing actions, monitoring itsefficiency and reporting to the Zone Sales Director.
Reinforces R&D giving feedback about evolution of market demands and proposingnew solutions.
Key Achievements Presented and implemented successful "marketing sales program" by applying my strong technical knowledge and smart data analytics.
Develop relationship with key decision makers and stakeholders in my area. Investigated and resolved customer complaints

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Middle East Sales Manager

November 2015 - June 2018

at Tech-Long Packaging

Dubai, United Arab Emirates

November 2015 - June 2018

My duties and responsibilities:
Business development in UAE, and all Middle East countries.
Identify sales leads, Pitch our services to a new clients and maintain a goodworking relationship with new contacts.
Work with the internal team, Marketing staff, and other managers to increasesales opportunity and thereby maximize revenue to the company.
Close the deals with clients which come after all the presentations about thecompany, all the meetings and discussions regarding to the prices and ourservices.
Follow up and coordinating after signing the contract which include all the contractterms, payments, Layout and raw material suppliers.
Key Achievements
Achieve the target of selling and coordinating four production lines before the end of the year which give me the chance to build a new relationship with owners and business men not only in UAE but also in all Middle East countries. 2013-2015

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Sales

Sales Engineer

June 2013 - November 2015

Naffco

Dubai, United Arab Emirates

June 2013 - November 2015

I am working as sales engineer which is required to achieve my sales target and follow the project with all its process from A to Z starting from the contract, get the approvals from the consultant and the civil defince, follow the delivery, invoicing and collect the payments and finally testing and activating the project.
This give me the ability to work under a huge pressure to get the target and be responsible to present my company as well as its.

my position is a sales engineer undertake daily works in this busy specialist company and delivering high level customer service to high net customers in different cities in UAE. My duties and responsibilities:
Estimate mechanical work.
Verify the documents/materials received are in accordance with the standars, manufactured, fabricated in accordance with specification.
Prepare technical responses to the client comments.
Verify the mechanical documents and records submit to client and obtain approval.
review mechanical documents (HVAC, plumbing and fire protection diciplines).
Prepare shop drawing . Plan and monitoring the progress of the mechanical work.
Conduct weekly site coordination and progress meeting with relevant subcontractors.

Company industry:
General Engineering Consultancy
Job role:
Engineering

spare parts and inventory optimization engineer

October 2012 - June 2013

manaseer for cement and mining

Amman, Jordan

October 2012 - June 2013

my work requires to know all about the spare parts for cement factory where and when to use it
and know all the description for these spare parts
optimaizing for these spare parts inventory

Company industry:
Heavy Industry & Metallurgy
Job role:
Engineering

technical and sales engineer

October 2011 - October 2012

dalil engineering systems

Amman, Jordan

October 2011 - October 2012

i worked as a sales engineer for solar systems and boilers
and work as a technical support for our systems Which was a new system in my country so This was a challenge to convince the customer and required from me to now more about this system and how the solar system work.

Company industry:
General Engineering Consultancy
Job role:
Engineering

call center (Pre graduated job)

June 2010 - August 2010

crystelcall

Amman, Jordan

June 2010 - August 2010

I worked in one of my summer vacation. This job gave me an experience in the customer services and improve my communication skills from my beliefs that our personality is from what we learned and what we earned.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

cashier (Pre graduated job)

June 2009 - September 2009

cedar point

United States

June 2009 - September 2009

I have worked in the USA at amusement park by work and travel program to the USA for summer vacation

Company industry:
Media Production
Job role:
Customer Service and Call Center

Education

hashimaite unevirsity

August 2011

August 2011

Bachelor's degree, mechanical engineer

Jordan

i finished my engineering study within 4 years

Skills

AutoCAD
Expert
AutoCAD
Expert
Project Work
Expert
Project Work
Expert
Sales Support
Expert
Sales Support
Expert
Spare Parts
Expert
Spare Parts
Expert
Oracle E Business Suite
Expert
Oracle E Business Suite
Expert
oracle
Beginner
oracle
Beginner
computer skills
Expert
computer skills
Expert
AutoCAD
Expert
AutoCAD
Expert
Project Work
Expert
Project Work
Expert
Sales Support
Expert
Sales Support
Expert
Spare Parts
Expert
Spare Parts
Expert
Oracle E Business Suite
Expert
Oracle E Business Suite
Expert

Languages

Arabic
Expert
English
Expert

Memberships

jordanian engineers association

member

September 2011

Training and Certifications

Certifications
NAFFCO
Feb 2014
Time Management
Jun 2014
HVAC
Engineers Association
Apr 2012 - May 2012
Customer relationship management (CRM)
Business Development Center (BDC)
Jun 2012 - Jul 2012

Recommendations

Mohammed Abdeen

Mar 2013

Mar 2013

Project Design and Development RepresentativePartner

As an old partner i found Eng. Fawzi Abdeen very interesting person to know, his way of dealing with clients is sophisticated and efficient. He is keeping himself always updated with the field, Best of luck...