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Erick Floyd Alcantara, Tier 2 Technical Support Specialist

Erick Floyd Alcantara

Tier 2 Technical Support Specialist

Sutherland Global Services Philippines

Location
Philippines
Education
Bachelor's degree, English
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

Tier 2 Technical Support Specialist at Sutherland Global Services Philippines
  • Philippines
  • My current job since August 2012

Education

Bachelor's degree, English
  • at National College of Business and Arts
  • March 2011

Specialties & Skills

QuickBooks
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Client Relationship Management CRM
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AVG
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Salesforce.com
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Microsoft Office Applications
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Poetry Writer
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Basic Accounting & Book keeping
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Computer Skills
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MS Office
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Phone Operator
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SALES
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Resource Speaker / Seminar Facilitator
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Languages

English
Expert
Filipino
Native Speaker