Administration Management:
• Act as a liaison to Housekeeping, Engineering, Visual display and Accounting in order to resolve issues and concerns with regards to the property.
• Prepare, distribute, and communicate changes in sheet/work board assignments.
• Assist Management and Human Resources in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating personnel and staff.
• Inventory and procurement of fixed assets, office supplies and warehouse stocks to ensure adequate supply.
• Conceptualize; develop/create strategies, policies, projects and procedures that will enhance physical value of the Property.
• Coordinate with Marketing, Accounting and Engineering departments, as well as the client regarding proposed strategies and projects to be implemented.
• Release and review Tender documents to contractors and suppliers and initially process their accreditation.
Engineering and Maintenance Management:
• Handled Pre-construction, House rules and Regulation meetings with new tenants and contractors ensuring standard procedures and policies are adhered to.
• Monitored construction and maintenance activities and produced detailed reports with regards to expenses and results.
• Coordinate and liaise the Resident Engineer with regards to technical issues of all equipments and devices for efficient operation of the property as well as to fulfil government requirements.
• Ensures consistent implementation of the QMS and EHS standard for all of maintenance and construction works.
Housekeeping and Landscape Management:
• Drafted the roster of all opening projects such as the number of supervisors, janitors, security guards and maintenance personnel.
• Assigning daily roles and household tasks to supervisors and floor leaders regarding their desired areas of responsibility.
• Organized meeting with housekeeping supervisors and floor leaders regarding the outcome of their daily and weekly tasks.
• Assists in supervising an effective inspection program for all hallways and public spaces.
Guest Relations and Customer Relations Management -
• As a Group Administration Officer I was tasked to act as a manager on duty in the absence of the Senior Property Manager dealing with guest/ customer and tenant complaints.
• Tasked to solve disturbances, accommodate special requests and any other issues that may occur.
• Thorough inspection of the premises with suitable interval (every public / staff area and floor by floor) and reports any deficiencies and/or maintenance works to the concerned department.
• Manage each personnel in the property ensuring all employees perform the tasks assigned to them and coordinate special activities/events with other departments.
• Prepares incident and missing items report when the need arises.
Print Ads/ Digital Marketing:
• Handled design and content for all Cluster 3 Project’s collaterals
for Traditional Marketing (Flyers, Banners, Standees and
Reading materials) and Social Media Sites (Facebook, Twitter,
Instagram etc.).
Events Management:
• Organized and supervise meetings prior the actual event /
activity in order to discuss procedures and policies to be
adhered to.
• Monitored events/activity and produced detailed reports with
regards to expenses and results.
• Coordinate and liaise the Resident Engineer with regards to
technical issues of all equipments and devices for safety and
comfort of all guests and attendees.
• Ensures consistent implementation of the QMS and EHS
standard for all works to be done.
Financial Management:
• Ensure monthly revenue/profit target are met via P& L management.
• Budgeting, Forecasting of Revenues, CAPEX and OPEX of all assigned properties.
• Handled treasury works such as monitoring of petty cash and carpark income.
• Responsible for accounting tenant billings (LPG, Water, Electricity & Chilled water) and tenant utilities consumption and accounts balance thru SAP System.
- مجال الشركة:
- العقارات
- الدور الوظيفي:
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الإدارة
