Operation Quality Assurance Team Lead
Noon.com
Total years of experience :11 years, 11 Months
Managing day to day operation
Outbound and Inbound daily monitor
Managing, evaluating and reporting on warehouse productivity Monitor KPI
Delegating task daily to Team
Take initiative to solve day to day issue
Conducted refresher training and new audit training for team
Initiated every kind of audit and especially the CIR and fake identification audit Organize an induction warehouse tour for new joiners
Received incoming and outgoing calls.
Conduct product awareness via phone and mails.
Making appointment to prospect clients and making a
follow up call for a repeat Customers
Received incoming and outgoing calls
Attends visitors concern and Tenants query
Aligned with Securities in monitoring the building security and safety CCTV Monitoring
Scheduling Customer room maintenance and cleaning services Fire alarm control panel checking and Preparing Incident reports
College Leadership Award