Ermil Santos, Senior Health Unit Coordinator

Ermil Santos

Senior Health Unit Coordinator

CLEVELAND CLINIC ABU DHABI

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
ماجستير, Business Administration
الخبرات
28 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :28 years, 0 أشهر

Senior Health Unit Coordinator في CLEVELAND CLINIC ABU DHABI
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ مارس 2015

General Function : Responsible for providing administrative support in the assigned unit. Acts as liaison within the assigned unit, hospital-wide and others externally including but not limited to government agencies, healthcare facilities, patients and families and serves as unit-based resource personnel for the unit. Responsible for the over-all office management of the unit, which tasks include but not limited to supplies management and control and ensures availability of needed supplies at all times, observes orderliness and good housekeeping with the end in view of achieving the highest efficiency, safety and smooth flow of the day to day operations. Support group for the clinical team to ensure patients satisfaction in line with the organization's Patients First slogan.

Patient Administrator في Mediclinic Middle East
  • الإمارات العربية المتحدة - دبي
  • يونيو 2012 إلى مارس 2015

General Function : Responsible for the accurate and timely billing and cashiering; cash, credit and check reconciliation and reporting and collection for all cashiering/billing related transactions of the OPD via HIS, Outlook and other established reportorial forms and procedures. Undertakes accordingly front and back office functions such as but not limited to appointment bookings, patient welcome and registration, insurance approvals and other front desk related tasks in line with the set general customer service standards aligned with the JCIA.

Participates and get involve in OPD related activities and undertaking for the continuing improvement of the department and clinic-wide.

HR and Admin. Head في VASSAR INDUSTRIES, INC
  • الفلبين - Manila
  • يوليو 2001 إلى مارس 2012

Responsible for the implementation, creation, formulation, maintenance and effective administration of personnel policies & procedures, compensation & benefits, CBA compliance (2 Labor Unions), labor management and admin and human resource development programs; represents the Company in all labor/work related legal proceedings; resource and support personnel in the Organizational Development (training, recruitment, performance and change management); directs and supervises various administrative, recreational and office support service activities and undertakings and handles and supervises pertinent concerns of the manpower agencies.

Responsible for the same duties for the affiliate Company, Lotus Polypaper Ind. Corp. with 2 plants loc. in Sun Valley, Paranaque and Tanyag, Taguig.

Directs and supervises the HRAD Supervisor, HR/Compensation and Benefits Staff, HR/Recruitment Staff, Company Physician, Dentist and Nurse, Timekeeper, HR Clerk, MIT Team (Mgmt. Inspection Team), Chief Security Officer along with the Agency Guards, Tel. Operator/ Bus. Center Clerk, Messengers and Utilities and Canteen concessionaire’s operation.

Reports administratively to the Vice-President for Administration and functionally to the Company’s President and CEO.

Performs other functions as need arises as well as instructions from the owner’s members of the family.

HR Consultant في BEYOND PRINTS
  • الفلبين - Pasig City
  • يونيو 2011 إلى مارس 2012

Directed and administered the implementation, creation, formulation and effective administration of personnel policies & procedures, compensation & benefits, labor management and admin and human resource development programs; Organizational Development (implemented the Company’s Organizational and Salary Structures, Employees Handbook, Job Classification, Performance management, rewards system, etc.)

HR and General Affairs Supervisor في ITABASHI SEIKI PHILIPPINES, INC
  • الفلبين - Cavite City
  • أكتوبر 2000 إلى يونيو 2001

Responsible in the three (3) areas/sub-sections of the department, namely:
1.) Development and Research - includes Morale Studies; Employee Assistance and Guidance Counseling; Employee Relations-Audit; Evaluation and Analysis of HRD Programs; Suggestion System; Complaints and Grievances; Disciplinary Cases; Recreation, Wellness & Physical Fitness
2.) Health & Safety - Promotion of Safety; Accident Prevention and Reports; Health Tips and Teachings
3.) Administrative/General Affairs - Transport: effective services & repair; Bldg. & Vehicle Insurance; Landscaping; Monitoring and checking of consumption and billings; Staff House for Japanese Executives
Meetings and Internal Reports - Monthly Management Meeting, Focused Review and Operations Meeting

Supervises: HR/Admin. Staff, Nurses, Drivers, Auto Mechanic, Janitors and Agency Guards

Performed other personnel function as need arises.

Supervisor في NIKOlite/NIKON INDUSTRIAL CORPORATION
  • الفلبين - Rizal
  • يونيو 1997 إلى ديسمبر 1999

Responsible for the administration, implementation and maintenance of personnel policies and procedures, compensation and benefits in the plant, directs and supervises various administrative, recreational and office support service activities and undertakings.

Supervises: Recruitment Staff, Company Nurse, Benefits Clerk, Timekeeper, Personnel Clerk, Tel. Optr./Bus. Center Clerk and Messengers.

Performed other personnel function as need arises.

Compensation and Benefits Staff في Nikon Industrial Corp.
  • الفلبين - Rizal
  • أغسطس 1996 إلى مايو 1997

Basic Function : Directs the implementation and administration of the company policies & procedures and guidelines on compensation, benefits and privileges.

Processes, studies, investigate, counsels and imposes the corresponding disciplinary action on employees reported violation.

Performs other personnel functions as need arises.

Timekeeper في Nikon Industrial Corp.
  • الفلبين - Rizal
  • يوليو 1995 إلى يوليو 1996

Timekeeping, payroll posting, encoding, counseling on attendance issues

الخلفية التعليمية

ماجستير, Business Administration
  • في Lyceum Of The Philippines University – Lyceum Of The Philippines University - Batangas
  • يناير 2000

Units only

بكالوريوس, Business Administration
  • في Lyceum Of The Philippines University – Lyceum Of The Philippines University - Batangas
  • يناير 1994

Bachelor's Degree

الثانوية العامة أو ما يعادلها, Secondary Education
  • في PHILIPPINE CHRISTIAN UNIVERSITY
  • يناير 1989

Secondary Education

Specialties & Skills

Front Office
Salary Structures
Organizational Development
compensation and benefits administration
HR Strategy
ADMINISTRATION
ASSETS RECOVERY
BENEFITS ADMINISTRATION
CHANGE MANAGEMENT
HUMAN RESOURCES
INSURANCE
MANAGEMENT

اللغات

الانجليزية
متمرّس