Ernest Dsouza, Network Administrator

Ernest Dsouza

Network Administrator

Fabtech International Limited

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
25 years, 6 Months

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Work Experience

Total years of experience :25 years, 6 Months

Network Administrator at Fabtech International Limited
  • United Arab Emirates
  • My current job since December 2005

Fabtech International is a group of companies which is one of the largest and most technically capable steel fabrication in Middle East founded since 1994. Fabtech provides a full range of services to oil, gas, power, water and other process industries. As a steel fabrication company, Fabtech has earned reputation by consistently exceeding expectations of clients in manufacturing and product excellence.
Network Administrator - Dubai:
* Managing the entire IT Infrastructure such as Firewalls, Servers,
Desktops, Laptops, PABX Systems, Servers and MS Licensing, Digital
time attendance system and Multimedia systems of the company
* Installation, Configuration & Troubleshooting of Switches & Router
* Configuring and Administrating firewall such as Sophos, Sonicwall
* Setting up firewall rules and policies for the employees working under
different categories and generation of activity reports.
* Setting up and maintaining of Network.
* Configuring and troubleshooting Windows servers 2003, 2008, 2012, 2016.
• Administering Windows Active Directory Sites and Services
• Administering ISA Server and configuring Security and Protocol rules
• Handling Email over Office 365 by creating Email accounts of user, setting up of rules, handling Email security.
• Registering or maintaining of IP Telephones & generating reports of call logs.
• Solving different issues faced by the clients/users due to any system related problem.
• Diagnose, analyze and resolve user’s software and hardware issues.
• Ensuring that all hardware and software is configured and installed correctly for users.
• Evaluating and implementing new Desktop PC and software for users.
• Working with other support to ensure smooth running for all users.
• Providing technical support, assistance and advice to users.
• Providing support & troubleshooting for on-site & off-site users remotely.
• Configuration and deployment of Microsoft Applications like MS Word, MS Excel and MS Outlook.
• Installation & Configuration of software like AutoCad, ZWCad, 1Dnest, Tekla, PVElite, NozzlePro etc.
• Taking Care of Systems and common Network problems.
• Backing up of data’s like mails, user data’s etc.
• Configuring the Networks, Modems, Printers, and Scanners & Installation of different software.
• Tracing and solving Network, System problems and Internet connections in the office and other branch offices.
• Building different kinds of reports like assets, Consumables, User logs, Printer Logs etc.
• Maintenance of Time & Attendance System by registering swiping cards and generating reports.
• Setting up of conference rooms for meetings.

Technical Support Executive at VSNL
  • United Arab Emirates
  • April 2004 to December 2005

VSNL introduced Internet services in India in the year 1995. The new era of
communications started towards the new millennium. Consequently, VSNL was taken over under the
administrative control of TATAs. It is under the Management of TATAs - India's best known industrial house-
that VSNL is now charting its future course. VSNL with its dedicated work force of about 2000 employees is
committed to providing efficient and cost effective world class telecommunications services.
Technical Support - Bangalore:
* Solving different difficulties faced by the customers due to the link
failure or any system problem.
* Trouble Shooting and sending instructions to the customers to solve
the problems through E-Mail
* Taking Care of Systems and common Network problems.
* Configuring the Networks, Modems, Printers, Scanners & Installation
of different software.
* Tracing and solving common Network problems and Internet
connections in the HUB centers.
* Updating reports on a daily basis.

Coordinator at Dishnet DSL Ltd
  • United Arab Emirates
  • February 2000 to March 2004

Dishnet DSL is a National Internet Service Provider who is the first and foremost ISP to
introduce DSL technology in India. This organization caters to a large number of
customers in the corporate and home user segment throughout the country. It has over 125
fully owned browsing centers in India. Their aggressive growth plans to become the
foremost ISP in India.

Computer Operator at Shriram Chit Funds Pvt. Ltd
  • United Arab Emirates
  • November 1998 to January 2000

Shriram Chit Fund Pvt Ltd is a leading Chit Fund company in India based In Chennai. Where they
have more than 140 Branches situated all over India. They have an all India Network through Dealer’s.
Every Year they campaign their funds to get more and more business and achieve their targets.
Computer Operator:
* Handling the Systems and Reports.
* Systems Maintenance.
* Handling the LAN.
* Helping the Accounts in day-to-day activity.
* Campaigning.
* Appointed agents in all the Major Towns in Bangalore.
* Revenue Generation.
* Billing.
Achievements:
* Collecting Outstanding Dues.
* Created Product / Brand Awareness in Up Country Market.

Education

Bachelor's degree, Computer Science
  • at Bangalore University
  • April 1998

Specialties & Skills

INSTALLATION AND MAINTENANCE OF WINDOWS SERVER
ADMINISTRATION OF SERVERS AND CLIENT SYSTEMS
INSTALLATION OF APPLICATIONS
NETWORKING- CABLING AND PATCHING
ASSEMBLING AND CONFIGURING OF DESKTOP
HANDLING HP SWITCHES AND OTHER NETWORK DEVICES
EMAIL CONFIGURATION AND ADMINISTRATION
INSTALLING AND MAINTENANCE OF FIREWALLS
MAINTENING OF BACKUP & RECOVERY

Languages

English
Expert
Hindi
Expert