Ershadahemad شيخ, Accelerated Value Leader

Ershadahemad شيخ

Accelerated Value Leader

IBM Software Lab India

البلد
الهند
التعليم
بكالوريوس, Information Technology
الخبرات
23 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 10 أشهر

Accelerated Value Leader في IBM Software Lab India
  • الهند - مومباي
  • أشغل هذه الوظيفة منذ أبريل 2008

Working as an Accelerated Value Leader and managing our premium customer under Accelerated Value Program of IBM.
Managing customer account, account planning (monthly & quarterly) and proactive initiative and activities.
Managing customer requirements, planning, solution, designing and implementing.
Leading, mentoring, knowledge transfer to junior teammates and customer.
Understanding technical & functional specification of customer for requirement gathering, system study and preparing of statement of work preparation.
Managing implementation, performance testing/improvement and Provide post implementation training, enhancement and support maintenance to customer.
Gained experience on all major platforms (Windows, P-series (AIX), Linux, Solaris, I-series (AS400), & HP-UX) for installation, configuration, implementation & trouble shooting of IBM WebSphere suite of products (IBM WAS, WMQ & WMB).
Supporting to all major banks like (HDFC, ICICI, HSBC, IDBI, Axis, Allahabad, SBI, Kotak, IndusInd & Deutsche Bank).
Supporting to all major Life Insurance (Reliance, Kotak, Tata Aig, HSBC Canara & BOI-Diachi).
Supporting to all major Telecom Industry (Bharti Airtel, Vodafone, Idea & IMI Mobile).
Supported other major customer, Times Group, Honda Siel, & Metal junction.

Sr. Specialist Systems. Administration of IBM WebSphere MQ 5.x,6.x & 7.x & WAS 5.x,6.x,7.X. في HCL Comnet Limited, India
  • غير ذلك
  • ديسمبر 2007 إلى مارس 2008

Worked on all major platforms (Windows, AIX, Linux, & Solaris) for installation, configuration & trouble shooting of IBM WAS & WMQ issues.
Managed IBM WAS & WMQ related issues through Peregrine ticketing system, Email & phone calls.

Sr. Consultant. Administration of IBM WebSphere MQ 5.x,6.x & 7.x & WAS 5.x,6.x,7.x في Mindcraft Software Limited, India
  • غير ذلك
  • سبتمبر 2006 إلى نوفمبر 2007

Job role was to implement, design, install, configure & trouble shoot.
Gained an experience on all major platforms (Windows, AIX, Linux, I-series, Solaris, and HP-UX).
Support WAS & WMQ for major customer i.e. HDFC Bank, YES Bank, SEVA Bank, ICICI Bank, ICICI Prudential, BNP Paribas, & Reliance Life Insurance.
Installation, trouble shooting & technical support of WAS ND, WMQ (Onsite, Email & Telephonic).
Installation, trouble shooting & technical support of WMQ 5.3 (RBI application RTGS).
Installation, trouble shooting & technical support of WMQ 6.x (AS400, Window 2003 & Solaris).
Installation, trouble shooting & technical support of WAS 6.0 & WMQ 6.o (UAT, Production & DR) for Netbanking environment.

Network Engineer Managed the Network, Hardware & Software requirements. في American School of Bombay, India
  • غير ذلك
  • يونيو 2004 إلى سبتمبر 2006

Managed Network, Hardware & Software requirements of ASB.
Managed installation, trouble shooting & maintaining (hardware, software, Laptop, Tablet, Desktop, Wired & wireless network.
Managed system & network administration using ADS, 3rd party utility & tool.
Managed LAN network of 1000 Mbps using 3com & Intel Switches, also managed Wireless Access Point using 3com & DLink 802.11 \[B (11 mbps & G (54 mbps)\].
Managed IBM 360 X-Series with Windows-2003 (DNS, Portal, MS-Exchange, Windows update server, Media and NAS server).
Managed around 700 clients using IBM, Toshiba \[Laptops, Tablets & Desktop\].
Managed installation of Hot Fix, Service pack, Driver update & User software requirement.
Cloning of IBM, Toshiba Laptops & Tablets using Symantec Ghost Server 8.0.
Managed installation & crimping of network cable \[Using CAT 5, 5E & 6 cables\].
Trouble shooting of users related problem on OS, Network, & Software.
Communicate with vendors for software Licenses, external support & AMC.
Coordinate with on-site hardware engineer for laptop, printer, & scanner.
Coordinate with in-house software engineer & web master administrator for end users support.
Managed scheduled Backup & Restoration plan for user’s data.
Reported daily, weekly & monthly reports to IT Director.
Configured, managed, & troubleshooting of wireless access point, & routers.

System Administrator System Administration & Network Management. Managed Hardware, Network & Softwar في Fr. Conceicao Rodrigues College of Engineering, India
  • غير ذلك
  • سبتمبر 2002 إلى مايو 2004

Managed Network, Hardware & Software requirement of computer labs.
Installing, maintaining, & trouble shooting network, hardware & software.
Assisting lab assistant for maintaining lab up time & reporting to HOD.
Coordinating IBM, HCL, WIPRO, & APPLE MAC vendors for technical support.
Handled LAN network using Red Hat Linux, Windows-2K clients connected to Red Hat Linux, Windows NT & Windows-2K Server.
Managed Windows-Nt-2K & Red Hat Linux server with 200 Workstations/Nodes including Smart & Thin Clients.
Managed installation & configuration (Tomcat, Jboss in Windows & Linux platform).
Designed & managed college website (w.w.w.frcrce.ac.in).
Managed end-user call by giving task to lab assistant.

System Administrator System Administration & Network Management في Aptech Computer Education Limited, India
  • غير ذلك
  • يونيو 2000 إلى يونيو 2002

Managed Hardware, Network & Software requirement of computer labs.
Monthly report of Hardware, Network & Software.
Conducted lecture for Hardware, Networking & Software.
Conducted corporate lecture.
Installation & maintenance of hardware & software as per requirement of institute.
Trouble shooting PCs for hardware & networking problem.
Data backup of users & other data.
Managed network and Windows-NT server of 100 Mbps, CAT-5.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Bachelor of Science in Information Technology
  • يناير 2014

Bachelor of Science in Information Technology

دبلوم, Engineer Diploma in Computer Technology
  • في Maharashtra State Board Of Technical Education
  • مايو 2000

Engineer Diploma in Computer Technology and secured 61.27

Specialties & Skills

Management
Team Management
Project Management
Computer Skills
Computer Science
Hardware, Network & OS
WebSphere WMB
WebSphere WAS
WebSphere WMQ
Project management
Windows & Unix Administration

اللغات

الانجليزية
متوسط
الهندية
متوسط
الأوردو
مبتدئ
العربية
مبتدئ
المراتي
مبتدئ

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
July 2009
(الشهادة)
تاريخ الدورة:
November 2010
(الشهادة)
تاريخ الدورة:
May 2007
Advance Diploma in Software & Hardware Engineering (الشهادة)
تاريخ الدورة:
June 1996
صالحة لغاية:
May 2000

الهوايات

  • Table Tennis
  • Playing Cricket