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erwin eduvije, Call Center Agent

erwin eduvije

Call Center Agent·WNS : Business Process Outsourcing

Philippines

Diploma, Hotel and Restaurant Management

Work experience

Total years of experience: 19 years, 7 months

Call Center Agent

June 2021 - Present

WNS : Business Process Outsourcing

Pasig City, Philippines

I found this job using Bayt.com

June 2021 - Present

Travel account, hotel, car, flights (GDS) reservation


Saber, Amadeues, Fare Logic's (GDS)

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Butcher

January 2020 - June 2021

family owned

Paete, Philippines

I found this job using Bayt.com

January 2020 - June 2021

it's a family owned business, stall in a public market, we do the choice depends on the customer's demand, finace, accounting, logistics

Company industry:
Animal Production
Job role:
Farming and Agriculture

Laundry Assistant

April 2019 - January 2021

P&O Cruises

Florida, United States

I found this job using Bayt.com

April 2019 - January 2021

job description

1st sorting the clothes, sorting clothes allows you to use different wash cycles delicate, and normal clothes, and also allows for washing in different temperatures. Most importantly,  sorting clothes decreases the chances that a garment is going to bleed onto another when you control the cycle type and water temperature.

2nd washing the clothes. Put the clothes inside of the washing machine, fill the tray of detergent powder and fabric conditioner. The tray consists of three part pre wash for detergent powder, wash for detergent powder and for the second rinse is fabric conditioner. If it's necessary use detergent powder with chlorine in the second tray, if the white linen, fabric, or clothes are stain. Set the time of the washing machine. Use hot water for greasy clothes and linen and use cold water for clean shirts and linen.

3rd Dryer. Check the lint. It only takes a few seconds to check. Lint allowed to build up can catch fire. Lint build-up will reduce the efficiency of your Dryer. Lint should be cleaned out from the vent periodically because some will get there despite your best efforts. Put the clothes inside the machine. Setting the machine in high, medium, and low temperature.
• High heat and fast drying: Use this setting to dry whites, socks, towels, etc.  Clothes washed in hot water may shrink if the regular cycle is used to dry them.
• Medium heat: Use with colors. The heat from a regular setting will fade them.  Do not use with delicates the heat is still to high.
• Low heat: Delicates really should lay flat or hang to dry.  But if you are in a pinch you can use the delicate setting.
• Wrinkle Release: 10 minutes in the warm air of the Permanent Press cycle will take the wrinkles out.  If your dryer has a steam setting, use that to take out wrinkles.  It should take less than 5 minutes.

4th Folding and sorting. Use a bin to collect the dryed clothes so it won't mixed with other owner, guest or room. Set aside and load up another washed clothes. Load up sorted dirty clothes into the washing machine. While folding the clean and dryed clothes.

Company industry:
Shipping
Job role:
Hospitality and Tourism

laundry cleaner

July 2017 - July 2019

Diva Gents Salon

Dubai, United Arab Emirates

July 2017 - July 2019

job description

1st sorting the clothes, sorting clothes allows you to use different wash cycles delicate, and normal clothes, and also allows for washing in different temperatures. Most importantly,  sorting clothes decreases the chances that a garment is going to bleed onto another when you control the cycle type and water temperature.

2nd washing the clothes. Put the clothes inside of the washing machine, fill the tray of detergent powder and fabric conditioner. The tray consists of three part pre wash for detergent powder, wash for detergent powder and for the second rinse is fabric conditioner. If it's necessary use detergent powder with chlorine in the second tray, if the white linen, fabric, or clothes are stain. Set the time of the washing machine. Use hot water for greasy clothes and linen and use cold water for clean shirts and linen.

3rd Dryer. Check the lint. It only takes a few seconds to check. Lint allowed to build up can catch fire. Lint build-up will reduce the efficiency of your Dryer. Lint should be cleaned out from the vent periodically because some will get there despite your best efforts. Put the clothes inside the machine. Setting the machine in high, medium, and low temperature.
• High heat and fast drying: Use this setting to dry whites, socks, towels, etc.  Clothes washed in hot water may shrink if the regular cycle is used to dry them.
• Medium heat: Use with colors. The heat from a regular setting will fade them.  Do not use with delicates the heat is still to high.
• Low heat: Delicates really should lay flat or hang to dry.  But if you are in a pinch you can use the delicate setting.
• Wrinkle Release: 10 minutes in the warm air of the Permanent Press cycle will take the wrinkles out.  If your dryer has a steam setting, use that to take out wrinkles.  It should take less than 5 minutes.

4th Folding and sorting. Use a bin to collect the dryed clothes so it won't mixed with other owner, guest or room. Set aside and load up another washed clothes. Load up sorted dirty clothes into the washing machine. While folding the clean and dryed clothes.

Company industry:
Personal Services
Job role:
Cleaning Services

Admin

December 2007 - July 2017

Sol Manpower Agency Services

Philippines

December 2007 - July 2017

2014
-responsible to clean in the assign vicinity such as hall way, comfort room, lobby, offices, and garbage
collection.
-responsible for the set up in the stage, such as keyboard, drum set, electric guitar, bass guitar,
acoustic guitar, house speaker, sub-woofer, monitor speaker, direct box, mixer digital and analog,
snake cable, and microphones for the lead singer/speaker/prompters.
-and errands
-Logistics / Housekeeping - 2014-2015
-responsible in event set-up such as multi-purpose halls, auditorium, symposium, concerts, errands
-

Company industry:
Administration Support Services
Job role:
Administration

Crew

April 2007 - October 2007

Top Manpower Solutions

Philippines

April 2007 - October 2007

Im a outsource under agency, responsible for cleaning the hallway and used utensils in the spices department.

Company industry:
Industrial Production
Job role:
Customer Service and Call Center

Crew

January 2006 - June 2006

Monde Nissin

Philippines

January 2006 - June 2006

high speed liquid to liquid packaging machine

Company industry:
Manufacturing
Job role:
Manufacturing

Education

State Polytechnic CollegeCollegeLiceo de PaeteIbaba Elementary School

January 2005

January 2005

Diploma, Hotel and Restaurant Management

Philippines

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Administrative
Expert
Administrative
Expert
Housekeeping
Expert
Housekeeping
Expert
Warehousing
Expert
Warehousing
Expert
Photography
Expert
Photography
Expert
Audio Technology
Expert
Audio Technology
Expert
CABLEADO
Beginner
CABLEADO
Beginner
GUITAR
Beginner
GUITAR
Beginner
HABLAR EN PÚBLICO
Beginner
HABLAR EN PÚBLICO
Beginner
KEYBOARDING
Beginner
KEYBOARDING
Beginner
LOGISTICS
Beginner
LOGISTICS
Beginner
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PACKAGING
Beginner
PACKAGING
Beginner
QUALITY
Beginner
QUALITY
Beginner
RECEIVING
Expert
RECEIVING
Expert
SUN MICROSYSTEMS
Beginner
SUN MICROSYSTEMS
Beginner
Administrative
Expert
Administrative
Expert
Housekeeping
Expert
Housekeeping
Expert
Warehousing
Expert
Warehousing
Expert
Photography
Expert
Photography
Expert
Audio Technology
Expert
Audio Technology
Expert

Languages

English
Intermediate

Recommendations

Faishal Bin Darwis

Sep 2020

Sep 2020

Offshore ProcurementSubordinate

How are you, your family, and your professional life? It's nice to have you in my connection. Hope you and your family are safe and doing well during this COVID-19 pandemic crisis. Hopefully, the world will be free and safe. Nice to be connected to your network as friends. I deem it fit to contact you after going through your profile here on Bayt, I specialize in Oil and Gas Management, and I connected you in regards to a contract opportunity that exists in my company. My company is searching for a reliable person or company for a supply contract project, which will commence immediately the COVID-19 pandemic is under control and Global Travel Restrictions/Bans lifted, but the selection process is currently ongoing. If you are interested, I can recommend it to you. Regards, Faishal Bin Darwis.