esam shana'a, Assistant Manager

esam shana'a

Assistant Manager

Deloitte Touche Tohmatsu

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Accounting Sciences
Experience
20 years, 6 Months

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Work Experience

Total years of experience :20 years, 6 Months

Assistant Manager at Deloitte Touche Tohmatsu
  • Saudi Arabia - Riyadh
  • My current job since February 2020

- Business Development
- Business Continuity Management System Implementations .
- Business Continuity Audit

Business Continuity Manager, Consultant at Penta Arabia consulting
  • Saudi Arabia - Riyadh
  • August 2017 to February 2020

• Business Continuity Consulting and help customers in implementing and automating their Business Continuity Process .


Role within assignment in Customer location (Alrajhi Bank) :

IT Project Manager for Risk and Compliance related projects

• Collaborate with business, IT leadership and team to develop a well-defined project plan that clearly states the project’s objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.
• Requirements gathering, Analysis the requirements and transforming into project deliverables.
• Managing and coordinating with all the project teams, vendors and relevant stakeholders.
• Arranging all the project related business and technical meetings, documenting the outcomes and sharing with all stakeholders.
• Work with program / project sponsors to ensure that effective program/project communication exists through the duration of the program/project including escalation of risks as required.
• Coordinate with the corresponding teams such as Change management, EA, Compliance, ISD, Finance and Operational Risk for all mandatory approvals.
• End to End project management and tracking service adherence to standard methodology and best practices.

Business Continuity Manager , Consultant at Inspire For Solutions Development
  • Jordan - Amman
  • November 2014 to July 2017

• Prepare SunGard CMS proposals for the new customers.
• Conduct Demos and proof of concept for customers.
• Prepare implementation project management documentations.
• Install and Configure SunGard CMS ( LDRPS, BIA, RA, VA, WFA and Test Management) for customer .
• Reflect any required customization based on customers request if applicable .
• Provide Business Continuity Consultancy during Implementation of the software.
• Help customers in automating their existing BCM Process using SunGard CMS .
• Provide Training on the SunGard CMS for different Models (Administrator, and Users level)
• Customize and create SunGard CMS reports using Crystal Reports.
• Provide first level support for the customers .

Business Continuity Consultant and Product Manager at NewTek Co. (Ejada - Jordan)
  • Jordan - Amman
  • September 2012 to November 2014

• Prepare SunGard CMS proposals for the new customers.
• Conduct Demos and proof of concept for customers.
• Prepare implementation project management documentations.
• Install and Configure SunGard CMS ( LDRPS, BIA, RA, VA, WFA and Test Management) for customer .
• Reflect any required customization based on customers request if applicable .
• Provide Business Continuity Consultancy during Implementation of the software.
• Help customers in automating their existing BCM Process using SunGard CMS .
• Provide Training on the SunGard CMS for different Models (Administrator, and Users level)
• Customize and create SunGard CMS reports using Crystal Reports.
• Provide first level support for the customers .

Jordan Operational Risk (act as Assistant Manager) at Arab Bank plc
  • Jordan - Amman
  • September 2011 to August 2012

Operational Risk:

• Follow-up reported operational loss events’ causes, controls and corrective actions with related Depts. upon occurrence.
• Prepare the “Allocation and reporting operational losses’ guidelines” and awareness sessions for employees.
• Coordinate & conduct the Risk and Control Self Assessment (RCSA) workshops covering products and services activities within different lines of business.
• Review the results of the RCSA and follow up the implementation of the mitigating corrective actions.
• Liaise between the RCSA results and Audit report observations.
• Define the Key Risk Indicator based on data collected internally and externally.
• Ensure the operational risk framework compliance with local and international laws and regulations.
• Apply risk assessment for new processes as well as the existing one on a continuous basis.

Business Continuity:

• Conduct RA and BIA sessions.
• Identify and review the BC strategies in line with BIA results and the enterprise strategy.
• Assist and monitor business units in BCPs development.
• Manage the Business Alternate Site (BAS) project.
• Conduct BCPs’ tests (desktop, walkthrough and actual test).
• Conduct the BC training and awareness sessions.
• Conduct BC live tests for business units including mobilizing employees to the BAS.
• Coordinate and participate in conducting the DR test for application systems’ servers and communication lines.
• Prepare, discuss and test the Crisis Management and Incident Response Plans.
• Ensure the BC program compliance with local and international laws and regulations.
• Regularly maintain and review the BC strategies and plans

Business Continuity Sr. Officer (acting as Asst. Manager) at Arab Bank plc
  • Jordan - Amman
  • November 2003 to August 2011

• Comply with Basel II and regulatory requirements.
• Enhance the operational risk processes in the bank.
• Ensure the regulator's requirements and audit findings are complied with and implemented in the relevant plans
• Train and assist in conducting Business Impact Analysis, plans development & maintenance, and plans testing.
• Participate in developing Business Continuity Management (BCM) framework, policies, procedures, guidelines and standards, and communicate the implementation.
• Develop and implement BCM awareness programs and provide required training on the Business Continuity Methodology.
• Monitor and check threats and risks associated with the business by developing the appropriate controls for the existing and new ones.
• Risk assessment for new processes as well as the existing ones on a continuous basis.
• Participate in Managing the Business Continuity training and awareness programs.
• Regularly checking that Business & Support units have designed, developed and documented their BCP.
• Participate in maintaining and testing Business Continuity Plans.

• Ensure compliance of business continuity plans with laws and regulations.

• Working in environment involving tight deadlines, timing pressures, conflicting priorities and multiple demands.

• Manage the Business Continuity Projects (Disaster Recovery Project, BAS Project) for the Country responsible for. (Project Manager)..

Education

Bachelor's degree, Accounting Sciences
  • at Al - Mustansirya University
  • September 2003

 Achieved an over all average of (74.7%) rating good, was the fifth standing of the total number of student.

High school or equivalent, science stream
  • at Al-Russifa Secondary School
  • July 1999

 Achieved an over all average of (74.9%) in the Scientific Stream

Specialties & Skills

Auditing
Disaster Recovery
Business Continuity
Project Management
Strohl Systems ( BIA Professional (Business Impact Analyst System)
Strohl Systems - LDRPS v9 (Living Disaster Recovery Planning System)
Microsoft Project
SunGard CMS ( Ldrps, BIA, RA ) V 10.6
Microsoft Office
Business Continuity

Languages

Arabic
Expert
English
Intermediate

Memberships

Business Continuity Institute (BCI)
  • CBCI and MBCI
  • September 2015
British Standards Institute
  • ISO22301 LI
  • July 2020

Training and Certifications

Recording, summarizing, classifying, Reporting (Training)
Training Institute:
The Arabian Establishment For Auditing
Date Attended:
July 2002

Hobbies

  • Sports
  • Traveling