Receptionist/Ship Security Officer/Storekeeper
COKALIONG SHIPPING LINES, Inc.
Total years of experience :11 years, 8 Months
Duties and Responsibilities:
* Deliver excellent customer service, at all times.
* Assist in keeping the reception area clean and tidy, at all times.
* Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
* Administer all reservations and cancellations in line with company policy
* Keep up to date with current promotions and pricing, to provide information to guests.
* Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
* Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
* Provide reports, as required, for management.
* Be responsible for evacuation, in cases of emergency, acting as first point of contact for the emergency services.
* Always adhere to all company policies and procedures and licensing laws.
* Be involved and contribute at team meetings.
* Carry out instructions given by the management team and head office.
Duties and Responsibilities:
* In charge in collecting of passengers' ticket upon boarding and check their baggage.
* Assigned at Pop Deck area during ships' docking and undocking maneuvering.
* Assist Ships' Purser, Chief Steward and Stewards during their ticket inspection underway.
* Ensure the safety of cargoes on board, roving all passengers' accommodation during our tour of duty underway.
* Confiscate any deadly weapons such as guns, dangerous cargos and any sharpen tools carried by passengers.
* Report immediately to the Captain or to Officer In charged any gambling, fighting and drugs related happened on board.
* In charge of listing all crews shore leave on a Crews' Logbook and secure it properly.
Duties and Responsibilities:
* In charge of materials inventory from receipt of goods until delivery to customers.
* To maintain available inventories of steel bars and plates materials needed for production
* Checking and coordinating the farm machineries to be delivered based on the design format from its origin.
* Support manufacturers in sample evaluation.
* Arranging repairs and returns with manufacturers and suppliers.
* Coordinate with the management if necessary, in terms of any problems occurred.
* Maintain customer's quality and measurement standards and procedures.
* Involved in planning for marketing the right merchandise or service at right place, time and quality of product and tag label.
* Responsible for overall maintenance and clean up of the work place.
* Perform other duties as assigned by the manager.
Duties and Responsibilities:
* Ensure that all the goods are presented well to the customer with their corresponding price tags and material code
* Have to move around the store and ensure that everything is according to the visual design they had in mind.
* Make arrangements in such a way that the goods which are popular are easy to find for the customers.
* Be aware of the latest fashion trends like colors and textures of the season esp. in tiles and marble products
* "References shall be provided upon request"
Maintaining a high quality of customer service at all times.
* Proposing an appropriate design and style to meet client's objective.
* Inspect the quality and quantity of the finish products based on the customer's order.
* Deliberately adopt hands-on / personal touch strategy in dealing customer relation & product promotions.
* Reaching monthly sales target.
* Receives and inspects all incoming goods and reconciles with purchase orders and track damages and discrepancies on orders received.
* Maintains the warehouse, records area and stores area in a neat and orderly manner.
* Answers questions regarding procedures and resolves discrepancies regarding receipts, deliveries, warranties, repairs and surplus property.
Receptionist cum Secretary
COKALIONG SHIPPING LINES, Inc. May 14, 2012 - January 10, 2014
Cebu City, Philippines
Duties and Responsibilities:
* Deliver excellent customer service, at all times.
* Assist in keeping the reception area clean and tidy, at all times.
* Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
* Administer all reservations and cancellations in line with company policy
* Keep up to date with current promotions and pricing, to provide information to guests.
* Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
* Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
* Provide reports, as required, for management.
* Be responsible for evacuation, in cases of emergency, acting as first point of contact for the emergency services.
* Always adhere to all company policies and procedures and licensing laws.
* Be involved and contribute at team meetings.
* Carry out instructions given by the management team and head office.
Ship Security Officer
COKALIONG SHIPPING LINES, Inc. December 9, 2008 - March 15, 2012
Cebu City, Philippines
Duties and Responsibilities:
* In charge in collecting of passengers' ticket upon boarding and check their baggage.
* Assigned at Pop Deck area during ships' docking and undocking maneuvering.
* Assist Ships' Purser, Chief Steward and Stewards during their ticket inspection underway.
* Ensure the safety of cargoes on board, roving all passengers' accommodation during our tour of duty underway.
* Confiscate any deadly weapons such as guns, dangerous cargos and any sharpen tools carried by passengers.
* Report immediately to the Captain or to Officer In charged any gambling, fighting and drugs related happened on board.
* In charge of listing all crews shore leave on a Crews' Logbook and secure it properly.
Materials Coordinator cum Storekeeper
CSL Machineries & Allied Services July 1, 2004 - November 30, 2008
Cebu City, Philippines
Duties and Responsibilities:
* In charge of materials inventory from receipt of goods until delivery to customers.
* To maintain available inventories of steel bars and plates materials needed for production
* Checking and coordinating the farm machineries to be delivered based on the design format from its origin.
* Support manufacturers in sample evaluation.
* Arranging repairs and returns with manufacturers and suppliers.
* Coordinate with the management if necessary, in terms of any problems occurred.
* Maintain customer's quality and measurement standards and procedures.
* Involved in planning for marketing the right merchandise or service at right place, time and quality of product and tag label.
* Responsible for overall maintenance and clean up of the work place.
* Perform other duties as assigned by the manager.
Watch ( RFPNW) Cabalawan, Tacloban City, Phils.
November 19 - 22, 2007
* Proficiency in Survival Craft and National Maritime Polytechnic
Rescue Boats other than Fast Craft Cabalawan, Tacloban City, Phils.
BS MARINE TRANSPORTATION March 2002 Agro Industrial Foundation College of the Phils. Davao City, Philippines With Academic Distinction Award Efficiency/Service Award
WITH DISTINCTION AWARD SERVICE AWARD EFFICIENCY AWARD LEADERSHIP AWARD CADET OF THE YEAR STUDENT SCHOLAR