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eslam abdel-fattah, Senior Corporate Account Specialist

eslam abdel-fattah

Senior Corporate Account Specialist

Basata

Location
Egypt - Cairo
Education
Bachelor's degree, Arts and Education
Experience
9 years, 9 Months

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Work Experience

Total years of experience :9 years, 9 Months

Senior Corporate Account Specialist at Basata
  • Egypt - Cairo
  • My current job since March 2020

1. Lead new business deals such as banks, charities, FMCG, e-commerce and consumer finance.
2. Build strategic partnership with corporates, B2B, SMEs and enterprises in different sectors.
3. Identify new market opportunities via indirect sales channels.
4. Develop business strategies within payment facilitators, service providers and aggregators.
5. Training personnel and helping team members develop their skills.

CRM Account Manager at Nacita Logistics
  • Egypt - Cairo
  • July 2019 to January 2020

• Calculate customer payments and identify any mistake in financial reports with customers.
• Coordinate between the operations team and the business development teams.
• Evaluate the cost of special orders or urgent orders

Key Account Manager at Opportune
  • Egypt - Cairo
  • January 2017 to April 2019

Founded new market in Jordan, Holland and England.
• Operate different types of accounts as convenience stores, pharmacies, Hotels and Websites.
• Negotiate the contract or rules of offers with customers and increase sales with potential clients

Sales Coordinator at Opportune
  • Egypt - Cairo
  • December 2015 to December 2016

• Organize a merchandise display of products and branding activities at retail outlets.
• Prepare sales monthly report and arrange financial agreements with customers.
• Generate new customers and manage online orders.

Sales Promoter at HTC mobile phones
  • Egypt - Cairo
  • February 2015 to November 2015

• Promote our smartphones through retails or trade shows.
• Analyzing our sales monthly as per competitors.

Customer Services Representative at Wasla Outsourcing
  • Egypt - Cairo
  • July 2012 to March 2013

Communicate with customer inquiries and complaints by telephone.
Offer our services to customers and follow up with customers

Education

Bachelor's degree, Arts and Education
  • at Helwan University
  • December 2012

2008-2012: Helwan University Bachelor of Arts and Education Department of History Good - class degree

Specialties & Skills

Problem Solving
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Public Relations
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Sales
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Marketing
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Deal Maker
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Selling Skills
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Sales Management & Forecasting
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Negotiation Skills
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Strategic Marketing
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Marketing Research
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problem solving
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Social Profiles

Facebook
Facebook
facebook.com/Eslam.Abdelfatahhh

Twitter
Twitter
twitter.com/Eslam_Abdelfath

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Project Management (Certificate)
Date Attended:
October 2021
Negotiation Strategies and Skills (Certificate)
Date Attended:
November 2021
Financial Markets (Certificate)
Date Attended:
February 2022
Introduction to Marketing (Certificate)
Date Attended:
March 2023
Customer Segmentation and Prospecting (Certificate)
Date Attended:
April 2023
Foundation Certificate in Marketing (Certificate)
Date Attended:
May 2018
Career Certificate in Sales Management (Certificate)
Date Attended:
September 2018
Career Certificate in professional conference and event management (Certificate)
Date Attended:
October 2018
Foundation Certificate in Content Marketing (Certificate)
Date Attended:
January 2021
Digital Marketing Advanced Certificate (Certificate)
Date Attended:
June 2021
Digital Marketing Professional Certificate (Certificate)
Date Attended:
February 2021
Career Certificate in Marketing (Certificate)
Date Attended:
December 2018
Certificate of Achievement in Sales & Marketing (Certificate)
Date Attended:
March 2018
English for Effective Communication (Certificate)
Date Attended:
December 2017
Valid Until:
June 2018
Emergent Learners Elementary Certificate (Certificate)
Date Attended:
April 2012
Valid Until:
October 2012

Hobbies

  • sales, marketing, customer relation management
    ❖ Senior corporate accounts specialist • Over achievement every month. • Gain more outstanding deals in a short time. ❖ Key account manager • Manage all accounts inside Egypt or outside it. • Open more sales channel outside like England, Holland and Jordan. • Gain more outstanding benefits within renew our contract with customers.