Call Center
Uni Group
مجموع سنوات الخبرة :0 years, 0 أشهر
Responsible for the management of cashiers, customer representatives, retail sales person .
• Responsible for wholesale and manufacturing sales representatives .
• Negotiated prices, payment plans for investors with the assistance from the Director of sales.
• Answer customers questions about products, prices, availability and explain product features .
• Mange a team of sales. .
• Developed short and long-term business plans to promote and sell newly launched products as well as existing products to new and existing investors..
• Participated in training and workshops organized.
Obtains client information by answering telephone calls; interviewing clients; verifying information.
•Determines eligibility by comparing client information to requirements.
•Establishes policies by entering client information; confirming pricing.
•Informs clients by explaining procedures; answering questions; providing information.
•Maintains communication equipment by reporting problems.
•Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
•Updates job knowledge by studying new product descriptions; participating in educational opportunities.
•Accomplishes sales and organization mission by completing related results as needed.
, promote and sell products/services using solid arguments to existing and prospective customers
* Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
* Establish, develop and maintain positive business and customer relationships
* Reach out to customer leads through cold calling
* speeding up to solve customer problems and complaints to achieve the most profits
* Achieve agreed upon sales targets and outcomes within schedule
* Coordinate sales effort with team members and other departments
* Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
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