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Eslam Foda, Help desk engineer

Eslam Foda

Help desk engineer

Nile Sugar

Location
Egypt - Alexandria
Education
Diploma, Cisco certification network associate
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

Help desk engineer at Nile Sugar
  • Egypt - Alexandria
  • My current job since March 2018
Network Administrator at AnyThing Computer (OWN Bussiness)
  • Egypt - Alexandria
  • My current job since January 2010

Installing, Managing and Troubleshooting Network Devices needed for Internet cafes and Small Office
Installing and Managing all equipments needed to Wireless connectivity for Small Office / Home Office

Technician at Shohoub Communication saudia for Mobile Phones
  • Saudi Arabia - Jeddah
  • March 2009 to July 2009

Technical Support Branch. Working as a Technician

junior IT at Arabian Solutions Saudia for computer Solutions
  • Saudi Arabia - Jeddah
  • May 2008 to February 2009

Technical Support Branch. Working in a small Service center as a Technician in installing, configuration, troubleshooting Operating systems and Fixing Hardware problems

junior IT at El-Amana Group for computer solutions
  • Egypt - Alexandria
  • October 2004 to October 2006

Computer Technician

Education

Diploma, Cisco certification network associate
  • at cisco academy certification
  • December 2012

pass the Exam with score 986

Diploma, Communications
  • at Technical Industrial Institute
  • June 2004

Grade : very good

Specialties & Skills

Computer Hardware Troubleshooting
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Network Administration
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Network Technologies
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Customer Service
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Administrative Support
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Photoshop, photo Editing and painting
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Configure most of End User Router's
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Microsoft Office
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Installing, Configuring and Troubleshooting MikroTik Routers
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Troubleshooting Physical and Configurations problems for (Workstations, Printers and Cables)
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Provide total Hardware and Software Support to the Network
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Languages

English
Expert

Training and Certifications

A+ (Certificate)
Date Attended:
May 2009
Valid Until:
December 2009
(Certificate)
Date Attended:
January 2011
Valid Until:
April 2011
CCNA (Certificate)
Date Attended:
April 2013
Valid Until:
April 2016

Hobbies

  • Reading and watching series