eslam khattab, Sales Consultant

eslam khattab

Sales Consultant

 Emirates Pride Perfumes.

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Accounting
Expérience
9 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 4 Mois

Sales Consultant à  Emirates Pride Perfumes.
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis août 2020

• Meeting and greeting clients with the smile.
• Responding promptly to customer inquiries.
• explaining the product details to the customer to convince him and achieve the sale.
• Communicating with customers through various channels.
• Doing the demonstration process for the customers to let them to feel the effect of the products. explaining the product details to the customer to achieve a sale.
• Pushing my sales to achieve my personal target and the organization.
• Using the till system and closing the till with the petty cash and banking money.
• Gifts wrapping and finishing with the customer by the smile.
• Sharing with my colleagues in all the other store works as a teamwork.
• Helping Non-Arabic Mates to Satisfy the Customer and Achieve the shop Target

Corporate Sales Consultant à  ALEXANDRE.J
  • Émirats Arabes Unis - Dubaï
  • septembre 2017 à avril 2020

Approach the customers who is passing by my pavilion through distributing the perfumes blotters.
Greeting and welcoming customers assuring they receive the expected quality and exceeding their expectations.
explaining the product details to the customer to convince him and achieve the sale.
Adapting with my customers and understanding his or her needs through opening questions to make it easy for me and for the other side.
Achieve the main goal and make the deal with the customer.
Increase my sales through offering other products for the customer before closing the deal. Close the deal and make sure that the customer already gets the full satisfaction to be point of reference.
Using the till system and closing the till with the petty cash and banking money.
Handles every query in a polite and courteous manner.
Gifts wrapping and finishing with the customer by the smile.
Sharing with my colleagues in all the other store works as a teamwork.

Customer service executive à The Body Shop - UAE
  • Émirats Arabes Unis - Dubaï
  • mai 2016 à septembre 2017

provide 100% Customer Satisfaction.
Greeting and welcoming customers assuring they receive the expected quality and exceeding their expectations.
Meeting and greeting clients with the smile.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Doing the demonstration process for the customers to let them to feel the effect of the products. explaining the product details to the customer to achieve a sale.
Pushing my sales to achieve my personal target and the organization target. Make the up selling to raise my UPT and ATV.
Receiving the payments from the customers even cash or credit.
Using the till system and closing the till with the petty cash and banking money.
Handles every query in a polite and courteous manner.
Gifts wrapping and finishing with the customer by the smile.
Sharing with my colleagues in all the other store works as a teamwork

Accountant General à Reliance Consultation DMCC
  • Émirats Arabes Unis - Dubaï
  • novembre 2015 à mai 2016

Carrying out the accounting for VivaFit GYM- Dubai, a client of Reliance Consultation. Carrying out the accounting for Eagle Rider-JLT Dubai, a client of Reliance Consultation.
Carrying out the back dated accounting for the year 2015 for system skill DMCC, and assisting in preparing the audit report for submitting in the DMCC portal.
Carrying out the back dated accounting for the year 2015 for Solution surge DMCC, and assisting in preparing the audit report for submitting in the DMCC portal.
Carrying out the back dated accounting for the year 2015 for Avventura Management Services-JLT, and assisting in preparing the audit report for submitting in the DMCC portal.
Carrying out the Monthly accounting for system skill DMCC, and prepare the monthly financial reports. Carrying out the 2016 Monthly accounting for Solution Surge DMCC, and prepare the financial monthly reports.
carrying out the back dated work and the monthly Accounting for CEM Gulf L.L.C
Carrying out the back dated and the current dated accounting of QA Construct L.L.C Dubai and participate in the auditing work for it.
Preparing the Financial and monthly Cash Flow statements for Avventura Management Services. Carrying out monthly Internal Audits for Fruit land Veg & Fruits TR LLC Dubai.
Preparing Salaries and Invoices as part of client accounting. Assisted senior auditor during External audit visits.
Assisted in year-end Stock take as part of external audit.
Assisting in the preparation of year end accounts for clients.

Call Center à International Trading Company -Alexandria
  • Egypte - Alexandrie
  • octobre 2014 à novembre 2015

Can provide 100% Customer Satisfaction.
Received guest calls in a professional and friendly manner, ensuring guest expectations are always exceeded.
Able to meet the targets of the organization.
Maintains effective communication with all related departments to ensure smooth service delivery.
Handles every query in a polite and courteous manner.
Ensure total guest satisfaction by ensuring message taking is correctly.
I handled over the responsibility of selling and purchasing the goods from and to the customers.
Handle phone calls from clients, when appropriate; transfer calls to advisor, when required.
Ensure that all works are completed in customer’s satisfaction by monitoring daily works of each team.
Follow up on outstanding transactions (e.g., transfers). Prepare and send outgoing mail.
Providing clients with timely updates and status. Documentation - scrutiny / checking and submission Selling Value Added services.

Éducation

Baccalauréat, Accounting
  • à Faculty of Commerce, English Department – Mansoura University – EGYPT
  • mai 2014

I am a Bachelor Degree holder in Commerce, Accounting section, English Department from Mansoura University in Egypt. I am very good at MS office and some other software. I believe I have required educational background, experience, skills and competencies outlined in the field of Accounting / Financial Accounting / Bookkeeping / Auditing / Customer Service

Specialties & Skills

Customer Care
Customer Surveys
B2B Sales
QuickBooks
ERP software, Tally ERP 9 and QuickBooks proficiency., SAP
QuickBooks proficiency.
MS Office Packages Excel and Word,
internet
customer service

Langues

Arabe
Langue Maternelle
Anglais
Expert

Adhésions

Syndicate Of Commercial Professions
  • 23423376
  • June 2014

Formation et Diplômes

Commercial programs of the in Accounting & Finance (Formation)
Institut de formation:
Scientific Computing Center – Mansoura University http://scc.mans.edu.eg .
Date de la formation:
October 2014
Durée:
50 heures
Certified the training program of professional accountant course, (Formation)
Institut de formation:
center of management training and consulting faculty of Commerce Mansoura university
Date de la formation:
October 2015
Durée:
60 heures

Loisirs

  • playing foot ball . reading - running
    sports generally