Customer Service officer (teller)
البنك العربى
مجموع سنوات الخبرة :6 years, 2 أشهر
From 1/9/2012 till now
Customer Service officer (teller)
• Issued draft cheques.
• Receiving and reviewing internal and outward transfers.
• Receive customer deposits
From 11/2006 till 1/9/2012
Branch Operation Officer
• Issued draft cheques.
• make internal transfers for accounts.
• Review loans, visa and accounts documents.
• Managing all paper work and filing. As well as controlling all coming and outgoing mails from and to the branch.
• Handling all reports relating attendance, vacations and security department weekly shifts.
• Monitoring and reviewing all reports from security to control and report defects to the top management.
• Ensuring safety work habits through following the rule and regulations by the head office.
• Cheques & Bills reviewing and collection
• Accounts opening
• Receiving and reviewing outward transfers
• Handle corporate customers requests /inquiries related to their accounts
• Contact corporate customers to advise on readiness of delivery items ( certificates, cheques book, returned cheques, etc )
• Carry out tasks requested by branch manager
Faculty of Commerce Ain Shams University Cairo, Egypt Trainings Arab Bank Plc Haram Branch 2005-2006 A nearly 2 years training in Customer Relations Department dealing with all marketing and promoting the Bank's products and service through in- branch and visiting targeted companies and individuals. Full awareness of all retail banking products and market competitors. As well as carrying out daily customer service duties in-branch operations. Egyptian Gulf Bank Garden City Branch
El Tawfiquia School High School Cairo, Egypt