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محمد رجب احمد, Student Affairs Officer

محمد رجب احمد

Student Affairs Officer·New Cairo Institute

Egypt

Bachelor's degree, نظم معلومات اداريه

Work experience

Total years of experience: 11 years, 0 months

Student Affairs Officer

April 2018 - Present

New Cairo Institute

Cairo, Egypt

April 2018 - Present

An educational institution offering various programs
Assisted students with registration, academic records, and course enrollment







processes.
Handled student inquiries and provided guidance on institutional policies and
procedures.
Coordinated with academic departments to resolve student issues related to
grades, attendance, or scheduling.
Managed student files and ensured accurate data entry and documentation.
Supported graduation procedures, including eligibility checks and
documentation.
Participated in organizing student activities, orientations, and events to enhance
student engagement.
Maintained confidentiality and professionalism in dealing with sensitive student
matters.

Company industry:
Higher Education
Job role:
Administration

Telesales Representative

April 2015 - January 2018

Multipharma

Cairo, Egypt

April 2015 - January 2018

Conducted outbound calls to pharmacies, clinics, and medical centers to promote







pharmaceutical products.
Presented product features, benefits, and promotions to healthcare professionals.
Maintained a detailed understanding of the companys product portfolio and
market trends.
Built and maintained strong customer relationships to encourage repeat
business.
Followed up on leads and inquiries to convert them into sales opportunities.
Recorded customer interactions and updated CRM systems accurately.
Collaborated with the sales and marketing teams to align on goals and strategies.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

New Cairo Institute

July 2013

July 2013

Bachelor's degree, نظم معلومات اداريه

Egypt

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OUTBOUND SALES SKILLS
Intermediate
OUTBOUND SALES SKILLS
Intermediate
SALES
Intermediate
SALES
Intermediate
STUDENT SERVICES
Intermediate
STUDENT SERVICES
Intermediate
TELEMARKETING
Intermediate
TELEMARKETING
Intermediate