Cluster Credit Manager
Hilton
Total years of experience :17 years, 3 Months
● Focus on minimizing the AR outstanding balance.
● Negotiate documentation and payment terms with customers to ensure transactions are properly secured.
● Manage relations with the sales department & the clients.
● Monitor the AR ledger on a daily basis, If any discrepancies found then corrective measures to be taken after coordinating with the PMS vendor.
● Review the Guest Ledger High Balance report daily and reporting discrepancies, ensuring check-in / check-out procedures are followed.
● Conducting efficient credit meeting on monthly basis.
● Recommend changes in the credit policy to senior management.
● Successfully in achieving AR goals and reduced DSO from 120 days to 44 days.
● Same tasks as above.
● Successfully in achieving AR goals and marked a new record in Days Credit Sales Outstanding.
● Assistant Manager of the month April 2016.
● Supervises accounts receivable activities in terms of billings, payment postings and internal follow-ups.
● Ensure that all payments are posted and allocated on a timely basis.
● Follows up collections of accounts receivable, taking all necessary actions to secure timely payment emphasizing on overdue amounts.
● Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing and updating to accounts receivable system. Direct bill accounts transferred to the City Ledger must be billed on a timely basis, preferably the same day.
● Review the city ledger folios with supporting documents such as charge slips, LPOs.
● Credit card billings must be controlled separately from other receivables to ensure payments are properly credited and reconciled with receipts. Ensure summary reports agree to amounts credited to bank account. Research and resolve central billing charge back.
● Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
● Process all payment types such as room charges, cash, checks, debit, or credit.
● Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
● The credit and collection accountants prepare profit and loss statements and monthly closing and cost accounting reports.
● Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
● Processing accounts and incoming payments in compliance with financial policies and procedures.
● Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
● Preparing bills, invoices and bank deposits.
