Eslam Mahmoud Shafik abdul majid, Business Development Manager & Key Account Manager

Eslam Mahmoud Shafik abdul majid

Business Development Manager & Key Account Manager

Apps Square

Location
Egypt
Education
Bachelor's degree, Communication And Foreign Languages
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Business Development Manager & Key Account Manager at Apps Square
  • Egypt
  • My current job since January 2021

- Responsible for developing business plans, strategies, and solutions.
-Oversee and monitor the implementation and progress of these plans, as well as educate and lead the business development team.
-Promoting products and services to potential and existing customers using professional sales techniques and great customer service.
-Maintain quality relations with existing accounts, negotiate deals and contracts, and generate new leads.
-Analyzing and interpreting data to identify business problems and opportunities.
-Formulate recommendations and suggestions based on the findings, as well as assist my clients in implementing the changes.
-Discuss promotional strategy and activities with the marketing department.
-Seek ways of improving the way the business operates.
-Advise how to plan successful sales campaigns.
-Advise how to create professional technical and financial proposals and presentations.

Business Development Manager / Key Account Manager at Nilecode
  • Egypt
  • January 2019 to January 2021

- Identify new business opportunities - including new markets, growth areas, trends, customers, products, and services.
-Seek out the appropriate contact in an organization.
-Generate leads and cold-call prospective customers.
-Communicate with clients through all available methods.
-Understand the needs of clients and be able to respond effectively with a plan of how to meet these needs.
-Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
-Work strategically - carrying out necessary planning in order to implement operational changes.
-Have a good understanding of the business's services and be able to advise others about them.

Business Development Manager at Smart Dimensions
  • United Arab Emirates
  • January 2015 to January 2019

- Achieve marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
-Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
-Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
-Accomplish marketing and organization mission by completing related results as needed.
-Maintaining and developing long-term relationships with key accounts and stakeholders.
-Developingtechnical, financial proposals and sales presentations.
-Arranging and conducting meetings with prospective clients to present proposals, negotiate contracts, and close deals.

Assistant General Manager at ISC
  • Canada
  • April 2015 to December 2015

- Preparing reports by collecting, analyzing, and summarizing information.
-Maintaining quality service by establishing and enforcing organization standards.- Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
-Following up on technical issues, with the IT team, helping to solve them, and reporting.
-Translating contracts, reports, e-mails, and legal documents, and contacting foreign organizations.
-Ticketing.
-Helping in Recruiting and interviewing process.

Customer Experience Expert at VFS Tasheel International
  • United Arab Emirates
  • January 2014 to January 2015

- Providing excellent service to clients who apply for visas and other travel-related services.
-Handling the entire process of visa application, from collecting the required documents and fees to verifying the information and submitting the application to the relevant authorities.
-Communicating with the clients throughout the process, answering their queries, and providing updates on the status of their applications.
-Ensuring that the clients have a smooth and hassle-free experience.
-Co-operating and following up with the embassy and the consulate.
-Providinga high level of Customer Support.
-Possesseffective communication skills and work well with others at all levels.

Technical Support Specialist at Sykes
  • United Arab Emirates
  • January 2012 to January 2013
Customer Service Consultant at Airfare.com
  • Egypt
  • January 2011 to January 2012

Travel Consultant AirFare.com

Education

Bachelor's degree, Communication And Foreign Languages
  • at Ain Shams University
  • July 2009

Specialties & Skills

Innovation
Patience
Translation
PRESENTATIONS
PLANNING
COORDINATING
CUSTOMER SERVICE
RESEARCH
SCHEDULING
FORECASTING
BUSINESS DEVELOPMENT
COMMUNICATIONS

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
Italian
Expert
English
Expert