Customer Service Representatives
Dream Net for Business men Service
Total years of experience :8 years, 3 Months
• Troubleshooting and Technical Support
• Responding to Customer Inquiries and Handling Complaints
• Answer phone calls and respond to emails, faxes, and other forms of correspondence.
• Organize and maintain files, both paper and electronic, ensuring that information is easily accessible and up-to-date.
• Handle confidential information and maintain discretion at all times.
• Proactively identify and resolve administrative issues, and continuously improve office procedures to increase efficiency.
• Collaborate with other administrative staff to ensure that the office runs smoothly.
• Document Controller.
• Perform other duties as assigned by management.
• Responsible for the project inventory work in EL-Hay EL-Latiny Subsidiary of Gama Construction Co.
• Calculating the bills of workers and giving them their expenses and their receipts.
• Review the accounts on the Excel file and send it to the company.
• Dealing with the technical office to follow up on changes to the project.
Bachelor's degree in Management Information Systems The study was specialized in the field of software, programming, library, and financial & tax accounting, obtained from Abu Qir Higher Institutes in Alexandria, which is equivalent to the degree of the Faculty of Commerce Department of Administrative Information Systems from the University of Alexandria.
